Jackson Hewitt Employer Reviews

Productive job to work at with interoffice advancement. They teach you everything you will need to know in order to work there. The easiest part of the job was doing the job.

Management was very skilled and offered help to new hires. They answered questions to help entry level tax professionals and explained parts of tax law to help the tax payer.

I learned how to work as a team, respect authority, be on time, and software. The hardest part of the job, is the lines. When tax season starts many people line up so they can – more...  get their refund faster; at the end of the season people are cramped for time and they usually owe and that frustrates them.

I loved listening to the Tax Payers situation and then helping them. If I did not know something I would look for it and learn to help them. That was the most enjoyable part of the job for me. I loved being able to do something that brought me such joy and ease the Tax Payers. I hope to return next year. – less

I had worked for Jackson Hewitt the previous season as a tax preparer and returned the next year as the Franchise Manager over all their stores in the Montgomery area. For me personally, the District Manager of this franchise lied to me about this position and was expecting me to just manage the Willis office as I had the previous year. As for their – more...  ethics with the public, I believe that this particular franchise was ripping a lot of customers off and not following all the policies & procedures of Jackson Hewitt the company – less

It was seasonal which it lasted longer.I had great co-works. Great mangement.

I worked on weekdays and weekend as well. I normally worked second shift. It started around noon until 9 o'clock. I do my routine, such as: make sure that the internet connected, rearranged all files, filed all the documents, checked who had appointment that day, some light cleaning duty, at the end of the day, closing up, make sure all documents in – more...  alphabetical order, and at last, locked the place.
I learned many things. For example, I became confidence to assist clients, answered client's questions, knew how to prepare taxes properly.
The management was not so much. However, it was not mean I don't like them, I respected them although they treated me with a little bit discrimination.
My co-workers, some of them are very kind and helpful whenever I needed an extra help, others were not so much.
The hardest part of the job was when clients started out of patience to get they returned in time. And they kept calling you to ask about their refund. And met an unusual client that he brought everything to the office (documents), made me confuse where to start.
The most enjoyable part of the job was when I was busy with clients the day goes quickly. – less

A typical work day consisted of making outbound calls to previous clients informing them of our new products and services and any special deals the company was offering. The atmosphere was very casual, and everyone was on a first name basis. They were very flexible with their scheduling and the only down side was not being assigned enough hours.

Productive work place met a lot of people ,experienced all type of people with different needs and I was able to assist that was the Best part of the day for me. (b) also learned tax rules and regulations(c) management was great (d) all the co- workers were team players(d) hardest part of the job was when clients refunds were not what they were told – more...  they would be. – less

A day at Jackson Hewitt was long,excited and very fullfilling to help people with their problems.Overall its a job that I looked forward to go to everyday.

I achieved a long-time goal of learning about tax procedures, policy and law after signing up for an accelerated training with Jackson Hewitt Tax Service.
Tax laws used to be intimidating because I knew very little about laws and policies governing personal income tax. There's still much to learn, but now I can easily answer most-frequently answered – more...  questions and ask about details and circumstances that will likely affect an individual's tax liability.
There is no typical day. You never know what will take place or what will take precedence or priority. I spend a considerable amount of time asking background questions so that clients are familiar with the process of filing taxes and aware of circumstances that can reduce their refund or result in a credit.
Jackson Hewitt has a strong training component that helps prepares remain alert to scams and various types of fraud. This training has been very helpful on a personal level as well because it's easier to discern red-flag behaviors.
My training has given me the confidence to explain tax procedure and policy to clients from diverse backgrounds and allows me to provide quick, confidential and accurate service to new and returning clientele. Almost everyone must file taxes at some point in their life so it feels good to be a resource that people can trust.
There is much work to be done during a tax season but my co-workers are easy-going. We turn to each other for advice and enjoy each other's company. Jackson Hewitt Tax Service is a great place to work. – less

Data Entry of tax information. You work alone. Part-time only and low pay.

This company works as a team and is very understanding. Every year is a learning experience and it is an ongoing learning process.

One day we can up to 15 clients then other days none. Late January thought the first two weeks in February we are swamped. Than in March we do the call campaign which is calling our prier year clients to answer any of there questions or to set an appointment. Than April we are busy again until the deadline. The last day we are really slow.

THis has been one of my favorite jobs ! There is always room for advancement and flexability.

I can go on for days about this company. I worked for JH for years in Jacksonville, Florida. The management team was wonderful. The training and the coaching I received from my DM and Asst DM was awesome. I started off as a Tax Preparer, and worked my way to a Mulitple Unit Supervisor. The only thing I did not like it was a contract with each positionwhich – more...  meant your pay varies. REMINDER: If you are a hard worker, and decicated you will advance with this company. – less

Learned how to do taxes and was able to do taxes on my own out of my home the next year

I am very helpful to other emplyees, I learn that experience is the best teacher. and work under a district manger kept me interested in continuing to want the job. My co-workers are very please about how quick my trouble-shoot issues were resolved quickly. It was an easy job for me. And the company was very pleased with my work.

do taxes do one on one taxes sale the product call customers filing got well alone and got to used my both languages inn english and spanish

I enjoyed working for Jackson Hewitt. I like learning new tax laws and using that knowledge to help my clients save money/get bigger refunds on there taxes. My co-workers are great its really nice being part of such a great team.

On a daily we served the public helping the understand laws and benifits of filing an accurate tax returns with 0-minimal errors. The manager is more than supportive and informative. My co-worker are equally knowledgable and team players. The hardest part of the job is leaving the office with out an answer or anunresolved issue. The most enjoyable part – more...  of the jobs was seeing satisfied, happy faces of clients. – less

Great supervisors, very helpful staff, and laid back environment