Jackson Hewitt Employer Reviews

A day of work is great. The time goes by super fast. The money is great, the people are great, just all the way around great

Update clients on the status of individual, joint, and corporate tax returns.
Collaborate with other Jackson Hewitt office managers to develop and implement improvements to basic operation procedures.

The work was season as a personal income tax preparer. I didn't care for most of the clientele. Many tried to scam the IRS.

Good place to work, the people were great. Saw a wide range of people. Learned alot about the Federal Goverment.

Open the office. transferred the flies from the day before. answe phone calls. The management was a execellent to me being that it was my first time preparing taxes.Their was nothing hard about the job.

One tax season, I work as a tax counselor for Jackson Hewitt. The manager is a good supportor for solve some emergent problem.

Liked working with my staff..they were helpful an understanding

I learned a lot about time management and data-entry. Very boring but is a great part time/seasonal job.

I would go the extra mile for Bob he is the best boss I had in long time

United is a place where they understanding and accepting for who you are children and families from diverse cultural and economic backgrounds. Is welcome it was never hard work. I learn to treated people better then what I been done. Is I get to praise god while doning his work.

I found that working at Jackson Hewitt was a great opportunity to gain more experience in working with people and serving them by answering questions to help ease their minds regarding their tax returns. I found the management to be very knowledgable and current in all matters concerning tax services ordered. The tax preparers were knowledgable and – more... cordial to all customers as well as customer service representatives. The customer service representatives in the customer call center were very nice and fun to work with. The whole outfit was very well managed and everyone seemed to genuinely care about each other. The training was also thorough. Management appeared to be fair regarding work hours for all employees. I thoroughly enjoyed working for Jackson Hewitt and all the staff. I felt right at home. Although I was only part time, it was a wonderful experience and an easy job for me because I got to do the exact thing I like to do, serve people. – less

Was told once I started I would be full time, ended up working maybe two days a week. I did however learn different aspects of tax information. I enjoyed the job overall.

My typical day at Jackson Hewitt is a day filled with many variables, from scheduling of employees to answering questions for those who were our customers in years past to new customers to Jackson Hewitt or new to our JH office. The returns I prepared and was responsible for overseeing varied from an easy 1040EZ to a very complex 1040. The most enjoyable – more... part of the job was addressing the individual needs of the customers that went far beyond what ended up on their return. – less

Prepare Individual returns for current and prior years. Answer questions and advise clients on their concerns. Check processing and printing, customer service, data entry, auditing, appointment setting, training and travel.

A typical day at work would be short and busy. I learned on this job the importance of the clients information. Management was there when needed. No co- workers at the location I was assigned to( manager and I). The hardest part on the Job was none. The most enjoyable part of the job would be interacting with customers

Jackson Hewitt was a great place for me I came in a year ago in entry level and the following year was allowed the opportunity to become manager I was given a great team and we rose to the number one position. I love that place .

i liked this job because i really interact wit alot of different people. i like to do this type of work

Incredible people who will help you learn and are always available for questions. Everyone I worked with was extremely pleasant and always helpful.

Jackson Hewitt is a company I enjoyed working for. Management was professional. My co-workers were pleasurable to work with. The hardest part of the job was the upset customers. We had some customers that just couldn't be satisfied. The most enjoyable part of the job is the customers that were satisfied. It was a warm feeling when at the end of the – more... phone call your customer saids,"I thank you so much for your help and time". – less

Typical day at work was prepare taxes, organize papers, get payments for returns, do call campaigns and call customer when checks were in the office.