Pros: exposure to basic IT systems and software
Cons: mid sized IT company. Not in contact with many other IT fields as you work yours.
Jacob's seems to be a midsize IT company. Because of that they focus on hiring higher quality IT;s for their various positions. You will be expected to learn your job quickly at this company. Management isn't very forgiving or understanding here, so you will need to be about your business and try to anticipate what their goals are. Coworkers here seem to take on a little of the company's business first, people second mentality, but overall they're nice people. I learned remote pc management and basic troubleshooting skills here, as well as the basics of Active Directory. I Most enjoyable part of the job here was interacting with my customers who'd call into the helpdesk.