local driver (Former Employee) – Plymouth Indiana – April 12, 2015
Egotistical A hole terminal mgr who threatens jobs of drivers and office employees who do not bow to his every command. Plenty of snitches who kiss this managers backside by selling out coworkers. Dispatcher that is unreachable after normal business hours. Local work is set up on a 2000 mile / $760 week salary. NOT worth the trouble. Qualcomm Elog system that you have to enter all your truck/trailer/weight/mileage/bol information in at every stop .. 3 turns from Plymouth to Fort Wayne drop/hook loads in 11 hours.
You're working 55+ hours and if you don't get 2000+ miles, You get paid $760 per week. If you do the math- that's $13.81 an hour, and since you're being paid salary-- there is NO overtime pay.
Truck Driver (Former Employee) – Des Moines, IA – November 19, 2013
Good pay and inexpensive benefits. Good fleet managers. Good miles when they're there to be had. After over 5 years of safe OTR driving, I went to a local position at Jacobson's request for a new contract they had in TX. After 7 months they dropped the contract, saying they were not making any money (they had seriously underbid to get the contract) and released all drivers working on that contract. I was 1 of 2 with over 5 years with them, there were several with over 3 years with them. We were still driving the trucks we drove OTR, they wouldn't have had to find trucks for us. They didn't tell us in person they were letting us go; they didn't tell us by phone or any of several other methods individually or as a group at their disposal. They sent an email to the lady working in the office and left it to her to tell all the drivers.
Customer Service Assistant (Former Employee) – 3811 Dixon Des Moines,IA 50316 – August 15, 2013
Called for delivery appointments, speaking to people all across the country. Put in information for a truck load of product to be picked up in one place and delivered at another. Working with Co-worker to get the information needed. Setting up when they were on vacation or ill, and doing their job. Management guided me to make correct decisions.