JCPenney Employer Reviews

It was a great company to work for. i'm sorry it ended i enjoyed working with the management and the employees.

Fast paced, well managed environment where everybody is friendly. Customer Service is their number one goal in this company customer first.

Great Training and good advancement opportunities if you are committed and willing to work hard.

the job was great, managers and co-workers were friendly......they really apprecia

A typical day depends on which part of the store you worked in. You are responsible for organizing clothing and keeping your area neat and clean. This may include folding clothing on shelves, organizing racks by sizes and picking up any trash on the floor. You are also responsible for fulfilling your customers needs by finding items of their interest – more...  and giving them a positive shopping experience as they check out. The hardest part was not having a set schedule each week. The most rewarding part was meeting customers. – less

unload pallets to put stock on floor for sales, make sure all workstation are well stocked with supplies before opening of store. I learned shipping technics, mark-ups and mark-downs of merchandise, Store set-up displays. Good managmet and co-workers were fun to work with. The hardest part of job was me being from out of town and not being able to take – more...  some time off durning holidays due to black- out months of retail. Helping people find what they need was the best part of job. – less

You help customers with anything they need or want. This is a customer first company. They want the customers happy all the time and not to upset the customers.

Co-workers and management are fun to work with, they always willing to help. Customers are friendly and it was a pleasure to work for this company.

great place to work. managers let you do your job without breathing down your neck and always watching you. only time we saw a manager when we needed help.

I enjoyed meeting new people on a daily basic and learning how to do leader roles in my department.

JC Penney offered an exstensive training program. The job was always changing from month to month with exciting new themes. I managed every process from when we received the merch to placement, atmosphere of the store and it's markcustomer service enviroment by managing the floor daily operations. All of the operations were executed with in payroll – more...  budget as well. The hardest part of the job was also my favorite... the challange of creating an exciting enviroment for the customers by changing the "theme" every downs. As well as always ensuring a GREAT month. We "revealed" a new theme on the fist day of every month. The store was fresh and new! – less

Cashier/Customer Service/Maintenance. I learned how to work in Retail. The manager was nice to the customers. My co-works we easy to work with. The hardest part was keeping the clothes straight. The part I enjoyed the most was working in fashion.

After new company structure, there were company-wide layoffs. I got laid off on maternity leave. No one could seem to tell me why and many managers told me I was a high performer. My assistant manager even told upper management they made a mistake. They first laid everyone off, then offered the people they kept their new position (which they should – more...  have done the other way around). Now I see a new position listed because one of the associates they kept didn't want it. I could have had that position. – less

Full-time retail job, setting and stocking department. Became friends with a lot of associates and customers. New management a little difficult a lot of double work made for us.

I worked in JCP in the 90s till July, 2,000 I went back to a location that was closer to my house in 2,005 and found that corporate had changed the format of how they were running things in the store.

When I left working in a Queens, NY location, I had a title of Merchandisers Assistant. I was in charge of 2 departments. When I applied for a job in – more...  the location nearest me, I was demoted to "folder". Meaning I had to keep the department assigned to me neat till it was time to leave. I was scolded by a member of Management for helping a customer. I was also under the new position they made up. (basically young employees, wearing red polo shirts, who were really just stock associates. I was appalled by the way I was being treated there. It seems as if their who idea of customer service and respect for co-workers went down the drain. – less

Great atmosphere with friendly co-workers and decent pay.

A typical day at work is usually pretty busy with customers floating around trying on and finding clothes to their liking and helping them out.

Iv'e learned how to work the cash register to perfection. I know how look things up online, I know to order them online, Return merchandice, ring out the customer & look help customers get their online purchase – more...  in their hand once shipped in.

Management is great! They are not only your friends but they are there as a mentor to teach you the right way.

My co-workers they work just as hard anybody else. There is no individual out there, we work as a team. Usually they are really friendly as well.

The hardest part of my job is cleaning up the mess once we closed down because we have to go around folding the clothes nice and neat and we also have to size and colorize. Also, cleaning out the fitting room is pretty hectic at times because we have to go around the whole store to put back in original departments. But to me its not that bad. Besides work is work.

The most enjoayable part is helping the customers out and seeing the smile they have knowing they are satisfied and that we did a job well done. I also like the people that work with me at JCP, they are fun to be around and hard workers at the same time. – less

What I really liked about my job was each day brought something different. I would start my day by editing paysheets then I would go to cash office and run cash bags from registers and then I audit the registers to find long and shorts and fix them. I handled customer problems.

Basically I was one person office so I did just about everything related – more...  to managing an office. – less

I enjoyed working @ JCPenneys ,and it was fun for the most part.But i needed fulltime and it was really hard to get fulltime status,and fulltime benefits.And the pay does not compliment the work that you do,and the raises for the most part is none exist.And no easy to move up in company.

I enjoyed working with the people at this job, other than management. There is definitely a problem at this store and it starts at the top. Management here needs to improve.

I did find many helpful co workers here and while i was employed here i enjoyed the employee discount.