JCPenney Employee Reviews

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Nice place to earn extra money
Jewelry Sales Associate (Current Employee) –  Johnson City, NYOctober 20, 2017
If you need extra money for the holidays or while your going to school this is a great place to work. Do not expect a lot of hours. Part time is only available for most people.
Pros
Discount
Cons
Hours
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Terrible management
JCPenney Sales Associate (Former Employee) –  Strongsville, OHOctober 20, 2017
Terrible scheduling done by one manager who favors employees.
Not enough staff for busy days.
No way to further career.
Rarely do employees get raises.
Pros
Discount
Cons
Short breaks & no benefits!!!
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fun place to work
Customer Service, Cashier, Stocking (Former Employee) –  Wayne, NJOctober 19, 2017
was my first retail job wasn't bad nice managers and employees. job was fairly easy and simple to do not stressful and didn't mind the the inconsistent hours.
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it was okay
Temporary Cashier (Former Employee) –  Brownsville, TXOctober 19, 2017
it was ok. they dont really train you they just kinda expect for you to pick up thigs along the way and get mad if you havent learned quick enough. the emploees are bad too
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Did custom instillation
Custom Decorating Installer (Former Employee) –  Jensen Beach, FLOctober 19, 2017
Did custom decorating a d shade instillation. Scheduling would provide the jobs for the day I would report any issues with the instillation and move to next location.
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Its okay
Sales Associate (Former Employee) –  Augusta, GAOctober 19, 2017
Its fun but after a while it really starts to feel like high school. The managers are too friendly and its hard to take then serious. Pay is good and hours were nice
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Great place for kids in school.
Customer Service Specialist (Former Employee) –  Manhattan, KSOctober 19, 2017
Great place to work if you need a very flexible schedule. They did well with working around the college kids' school hours but there wasn't a lot of room for advancing.
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N/a
Store General Manager (Former Employee) –  Dallas, TXOctober 19, 2017
Poor place to grow and contribute. Company can't change to be competitive with other retailers and Amazon. Operating model is very flawed and requires drastic change to become employee and customer centric.
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Fast paced not a lot of papers to fill out through out the work day
Warehouse Worker (Former Employee) –  Columbus, OHOctober 19, 2017
The work was relatively easy to do, the hardest thing was keeping up with the boxes you packed up and had to add up at the end of the day. The people where slightly nosy but not hard to work with. Over all a good place to work for
Pros
Fast paced
Cons
None
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Productive and fun working environment.
JCPenney Sales Associate (Former Employee) –  Indianapolis, INOctober 19, 2017
Working at Jcpenney taught me to work with people. It gave me a lot of hospitality. It can get a little stressful hut its still a good job. I worked on the floor for almost a year and then switch to the Salon.
Pros
Free lunches
Cons
Healthcare
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Seasonal
Sales Associate (Former Employee) –  Hermitage, PAOctober 19, 2017
Seasonal Sales was to help with my Christmas Shopping. I enjoyed getting dressed up for work, and making new friends. The thing I didn't like was others not doing there part and working together.
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Productive
Sales Associate/ Cashier (Former Employee) –  Christiansburg, VA/ Chesapeake, VAOctober 18, 2017
Overall good experience working with others. Working enviroment often changed with a good pace. Co-workers and Managers worked well with me. Relaxed work space.
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jcpenny summary
Pa - Sales Associate (Former Employee) –  Philadelphia, PAOctober 18, 2017
Met incoming customers and provided immediate assistance.Retrieved alternate items and sizes on request.Listened to customer needs and preferences to provide accurate advice.Completed purchases with cash, credit and debit payment methods.Worked flexible schedule to accommodate changing customer levels.
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fun workplace
Sales Associate/ Cashier (Former Employee) –  Visalia, CAOctober 18, 2017
A typical day of work would consist of counting the money in my till in order to make sure u had enough for the day. I was usually there in the morning so I opened up in the children's department. The workplace was a good one. the hardest part would probably have the no teamwork atmosphere.The most enjoyable part was getting to see all the merchandise first.
Pros
good hours
Cons
no benefits for part time employees
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Vary fast pace and positive attitudes
Customer Service Representative (Current Employee) –  Overland Park, KSOctober 18, 2017
Jcpenney is an okay place to work for. However the point system is tuff. We can have a better attendance policy to cut down the turn over rates. Jpenney can also be more flexible with schedules.
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Great place to work. The training was effective and the management was exceptional.
Furniture Sales Associate (Former Employee) –  Colorado Springs, COOctober 18, 2017
A typical day was entering my department, opening up, checking in inventory and seeing what new products had become available. Then I would deal with walk-in customers, helping to meet their needs.
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Terrible place to work
Support Specialist (Former Employee) –  Springfield, MOOctober 18, 2017
The environment was hectic, unorganized and the management was unprofessional. People had inappropriate conversations that the management ignored, and management preached about us doing better but did nothing to help provide criticism that was beneficial. You're on your feet all day, and only got a 30 min lunch for days that were sometimes 10 hours long.
Pros
Discounts on merchandise
Cons
No flexibility
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good company to work for
Seasonal - Customer Service and Floor Associate (Former Employee) –  Tempe, AZOctober 18, 2017
no advancement opportunities, no guidance as to what your job was, moved from one dept to another, mgmt did not supervise employees, fun workplace and made friends
Pros
hours
Cons
no benefits for part time
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Fun place to work but can be stressful at the holiday season
Jewelry Manager (Current Employee) –  Grandville, MIOctober 18, 2017
Always smile no matter how crazy the day gets. Make sure you are aware what great customer service means. Don’t be afraid to ask questions if you don’t understand something
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nice place to work
Hairstylist (Current Employee) –  Myrtle Beach, SCOctober 18, 2017
very cooperative in managing working hours, clean working environment, nice people to work with, easy access to highway, the easy of taking breaks and
Pros
discounts
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Overall rating

3.8
Based on 14,533 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.3
Job Security/Advancement
3.2
Management
3.4
Culture
3.6