Sales Associate (Current Employee) – San Jose, CA – September 4, 2013
I learned how to sign the merchandise, markdown clearance, how to ring a customer on the register and on an ipod. Management just needs to work on their communication skills they tend to lack on that part of their job. Co workers are nice once you get to know them.
Good for students or people who only want to work part time
Customer Service/ Sales Associate (Former Employee) – Whitehall Township, PA – April 25, 2017
Its different now from when I worked there but the store manager was fired for child pornography on his computer, the supervisors are rude and don't treat their staff fairly. All employees are part time now so they no longer have to give anyone benefits. Boring and unfulfilling.
Cashier/Customer Service (Former Employee) – East Dundee, IL – April 25, 2017
I would be on a register all day. If it wasn't busy I would walk on the sales floor and put clothes away. Straightening up what looked out of place. It's easier to stay on top of cleaning so it won't be that much to at the end of your shift. The managers there were very helpful
Sales Associate (Current Employee) – Clearwater,FL – April 24, 2017
A typical day is pretty busy. Like most jobs there is always somethnig to do. I have learned the process of working in retail. I have always worked in customer service but always for the food industry. Management is okay. I think that there are definitely favorites in each stores so those people get away with things( not helping with returning the closes from the fitting room to the rack, or standing near the register pretending to work). the hardest part of the job is advancing with the company. The tasks I do on a day to day basis are pretty bacis and not hard but for people like myself who want to advance I believe there is a small window of opportunity.
Management at my store had it out for me from day one. I would routinely go entire pay periods getting no hours, which made it nearly impossible to survive. Pay was meager. I did, however, make several friends with fellow employees in my brief time at Penney's.
Sales Support Associate (Former Employee) – Fort Collins, CO – April 24, 2017
My coworkers were amazing! We always had so much fun together. I learned a lot here about how to deal with people in the correct manner. The hardest part of this job was sometimes dealing with difficult customers, but a friendly smile will usually win them over!
The wonderful people to work with, and the flexibility of hours
The pay was very low, but it was also three years ago, so that may have changed.
Customer Service Representative (Former Employee) – San Diego, CA – April 24, 2017
Great for learning how to maneuver your way around with a positive attitude while dealing with the public. Answering questions, working behind the register, and becoming an excellent team player to the other coworker around you!
Photographer, Sales Associate (Former Employee) – California – April 24, 2017
In my experience the studio will either run smoothly or not depending on your manager. I was there a year and a half, and in that time worked with two managers. My first one was great. She was very professional and very understanding, she was always offering to help us in any way that we needed and always was a great example in customer service. Unfortunately, she moved away and then we got a new manager. She was very different from our previous one and the store's numbers began to drop. Most of the staff quit within her first 3 months with us. But if you like working in a fast paced environment and like to be creative and love working with kids then this job would probably be great for you.
New Management structure was hard on long time employees
Store Engagement Manager (Former Employee) – Chicago, IL – April 24, 2017
I managed a team in a location for over 50 years. New CEO and management team took over and started changing everything with little warning to long term associates nearing retirement. I felt the job was too depressing, seeing all these dedicated people crying - needing to change their lives to keep their jobs.