Sales Associate (Former Employee) – Silverdale, WA – February 10, 2016
I worked as a sales associate for the optical department as one of my first jobs while I was in high school. Loved my supervisor and co-worker. Ok pay, but such a supportive work environment. Sad to hear that the optical department is no longer at the Kitsap location.
good positive work environment, great opportunities for advancement
Cooperative workplace with mostly understanding management.
Support Specialist / Cash Counting Specialist (Current Employee) – Eugene, OR – February 10, 2016
Management is understanding and cooperative when it comes to balancing outside life and work. They are understanding of people currently going to school and working. They are also understanding of important life changes that can affect work abilities (for a short period of time).
Lead Support Staff (Current Employee) – lawton, OK – February 10, 2016
In the beginning, it was difficult to get used to the various hours. After working here for a while, I got used to it. I have met several great people here and the management understands that life does happen and they will work with you to resolve any work related scheduling issues.
supervisor (Current Employee) – Lancaster, PA – February 9, 2016
JC Penney is a goal setting environment building business clients on rewards and credit. I learned different ways to up sales to the customers and how to cross shop merchandise for that impulse buyer. Building relationships with co-workers and associates to have good communication and earned respect. Best part of my job is seeing associates advance up that I have trained and coached for growth. The hardest part of the job is has the district office within the store it means the store has to be the top performers at all times and set the standards for the rest of the market. What I enjoy the most is being able to share and show other talent that you can't always incorporate into the work place.
credit incentives in pay
recontruction of job positions ever year and losing pay rate
Sales Associate (Current Employee) – Jersey City, NJ – February 8, 2016
J.C.Penney has a daily morning meeting about our sales what strives us to do better even when we are at our best. customer service is their number one priority. when I walk in the door I have positive outlook through out everyday there and I go in learning new things from jcp.com order, organizing,stock replenishment(restocking what is not on the floor) and reviewing displaying ( learning how to make the store looking better).
I did seasonal work during the Thanksgiving, Christmas, and New Year of 2013-14. I put out and removed merchandise, priced, processed lay away, was a cashier, straightened merchandise, and other job related duties.
Schedules, work opportunities, environment and associates
Human Resources Manager (Current Employee) – Houma, LA – February 7, 2016
Although I do not have very much tenure with JCPenney, I have been a loyal customer/fan forever. The atmosphere is the best I have ever experienced! I was not searching for a new position when the recruiter from JCPenney contacted me, but I was so excited to have the chance to be part of their team! In my position as Human Resources Manager, my job is dealing with people on a regular basis - associates, supervisors, managers, as well as customers. We have a very cohesive team that work well together. The most enjoyable part of my job is being able to interact with people each and every day and help them through difficult situations. Performance management is the hardest part of my job. The most important thing is to ensure that you are being fair and consistent and in line with the company's expectations.
Customer Service Representative (Current Employee) – Batesville, AR – February 7, 2016
I come in and work with customers whether in clothing or jewelry to find the right thing. It is a team effort and we all work together keeping the customers happy and the store looking neat and straight. I love the people that I work with.
Team work, management is amazing, benefits are great
Salon Designer (Former Employee) – Tacoma, WA – February 7, 2016
almost everyday management always had negative things to say but in their minds thinking it will boost us up to be better in our jobs. When you hear it every day you start to feel that work is a place of punishment, and they dangle your job over your head telling you ways you could get fired. My lead manager was the nicest in the store, and I could always talk to her when there was a problem such as with my co workers who were what i'd say the more favorable in higher management. Because they could do no wrong. There was things they would say that was truly not OK, and I tried to go higher than HR and they said they would deal with it but they brushed it off because its not that big of a deal. It was sad also because our paychecks were always different, no matter the hours we worked. Nothing is guaranteed, and you have to be OK with that.
In the salon its not a team and there's nothing anyone could do to make it a team so out of the 17 people who worked there only 4 actually did what they were supposed to do. Worked on their clients, knew what was appropriate and inappropriate to say out loud, help fold towels, restocking and staying off your phones on the salon floor.
I truly wish I had something positive to say about working there, jcpenney doesn't pay well enough to treat their employees as awful as they do. And even if they pay more, nobody deserves to be treated as such.