JCPenney Employee Review

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Not a fun job
Customer Service Associate (Former Employee) –  San Jose, CAJuly 31, 2013
I would answer customers questions, fold, and restock clothes.
Pros
restocking which is easy
Cons
working late at night. Past midnight some nights.
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JCPenney
Customer Service Specialist (Former Employee) –  Tampa, FLJanuary 20, 2018
I had a seasonal position in which I don't feel I was paid unfairly for. I wish my time with JC Penney would have been longer but they hired so many people for the holidays they pretty much let us all go.
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JCPenney is a very challenging work environment
Software Engineer (Current Employee) –  Plano, TXJanuary 20, 2018
Salary and paid time off are good benefits at this company, but the work environment is very high stress created by unrealistic deadlines and contractors who provide low quality results.
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Overall rating

3.8
Based on 15,475 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.3
Job Security/Advancement
3.2
Management
3.4
Culture
3.6