As my first retail employer I enjoyed working for JCPenney.
Sales Associate (Former Employee) – New York, NY – June 27, 2016
A typical day at work consists of visual preparation,which is fixing and folding products to make them look presentable, also helping customers when I am needed. During my time at JCPenney learned basic customer service skills, P.O.S programming for the register, and the common folds of clothing. The management in JCPenney were very helpful, patient, and also very productive. My co workers tend to fraternize on the job often, but still carried out their work duties. The hardest part of the job was that the managers tend to move employees from section to section even if we had little knowledge of the area. The most enjoyable part of the job to me was helping the different varieties of customers.
Extremely late hours for non over-night employees.
Customer Service Specialist (Former Employee) – Katy, Texas – June 27, 2016
A typical day at work consisted of folding cloths, making sure items were off of the floor and put where they needed to be, and assisting customers if they had any questions or concerns. I learned how to be more customer oriented. I loved the people that I worked with. everyone was so nice and friendly. the hardest part of the job was trying to keep up with the store with little number of employees. the most enjoyable part was seeing what you accomplished during a hard day at work
Sales/Cashier (Former Employee) – Reno, NV – June 26, 2016
their are times that suck which is usually closing shifts, inventory, and black Friday basically all holidays suck! But management is amazing and understanding no real favoritism but there is an expectation of maximum effort which is reasonable.
Lead Operations Supervisor (Current Employee) – Glen Burnie, MD – June 26, 2016
I came to JC Penney after having a horrible experience working at Macy's. JCP has a very friendly atmosphere and is very inclusive. They don't care how you look as long as you are professional and productive.
free lunches, recognition, great atmosphere
pay, management hit and miss, mostly part time options only
Customer Service Specialist (Current Employee) – Tallahassee, FL – June 25, 2016
JCPenny is just another regular job. Most enjoyable part is the customers. Management is not all that and they only care about coverage and making sure enough people are there for closing. If you have an emergency they rarely care.
Co-workers were great and very helpful. I enjoyed assisting my staff in selling Jewelry. Customers were wonderful. I had a great staff. Management was great. Enjoyed looking at newest trends in jewelry.
Part time Sales Associate (Former Employee) – Midland, MI – June 25, 2016
It was a good and easy job. I worked in retail and I am stylish to begin with. It was a great feeling for customers to come to me with fashion questions because they appreciated how I represented the company. The management there was great because every morning there was some kind of team meeting where either the head manager or the one directly below them would rally us and would want to get us excited for the new work day. My coworkers were just as excellent in the sense that they were always very helpful. The hardest part of the job was I was not able to sell credit cards at the end of each day, but that's okay. I really enjoyed being able to be around all the clothes. Plus I really enjoy organizing and putting things away, and that was one of my jobs.
Sales Associate (Former Employee) – Las Vegas, NV – June 24, 2016
For working at JC Penney for only 3 months, the store i was located had many flaws. One manager had tendency to disappear, and another was never at the store, workers talked badly of one another and everyone pushed work onto the newer members. Overall it was noticeable who truly cared and who was just there because. Hopefully working at a different location will be beneficial.
Customer Service Specialist (Former Employee) – West Valley City, UT – June 24, 2016
I learned to deal with a lot of angry customers, leaned to listen and have a lot of patience. Very fun place to work, get to meet new people every day and help them out with their fashion, put together some of your favorite pieces as well as theirs and watch it become something they really love and be super happy!
not really any benefits, managers need to be more helpful and guiding
Customer Service Rep (Former Employee) – West Gate Mall – June 24, 2016
I only worked with this company for a short time, but my co-workers were very friendly and always willing to help a hand. Sometimes, customers would act rude, but that's Customer Service for you. On a average day, we would be pretty busy throughout the day which made shifts go by faster.
Sales Associate (Former Employee) – White Lake, MI – June 23, 2016
A typical day of work consisted of working the cash register when things got really busy and working on the floor in my department and talking to people. I learned more about computer systems, dealing with money, and how to talk to people.
Cashier (Former Employee) – Bellefontaine, OH – June 23, 2016
I enjoyed my time at JC Penney. I had many responsibilities including stocking the shelves, unloading the truck, entering the truck load into the system, taking inventory, running a cash register, answering the phone and tidying up the store. I was very involved in this job and I only wish they had more hours to offer me. I started on holiday staffing and was kept but only getting 10 hours a week after the holiday ended. It's a great job for the holiday but outside of that it's really only worth it to be full time.
General Manager (Current Employee) – New Hartford, NY – June 23, 2016
Great Experience Multiple changes with forward planning to improve customer loyalty. JC Penney will continue to drive results with exceptional leaders in place. Leading the retail market with order on line pick up in stores.