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JCPenney
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3,415 reviews

JCPenney Employer Reviews

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  • Job Work/Life Balance
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Not the best place I have worked.
Sales Associate (Current Employee), Madison, East TowneJuly 14, 2014
Pros: people
Cons: corporate
Good people to work with however not a good corporation to work at.
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Part-Time Job
Customer Service Representative (Former Employee), Jackson, TNJuly 14, 2014
Pros: good part-time job through school
Cons: no advancement opportunities or pay increases
I enjoyed learning many different tasks here and being able to take responsibility and charge. I was trained by Supervisors to perform Visual, Replenishment, and Pricing Duties. I was able to feel comfort in the fact that I was a "go-to" person on many issues or concerns others may have; however, there was no room for advancement or pay increases.
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Develop and maintain own clientele.
Sales Associate (Former Employee), Dover, DEJuly 14, 2014
Deliver an excellent customer service experience including selling, suggesting additional related merchandise, maintaining stocks, and appearance.
Open new charge accounts weekly.
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I was an Specialist
Cashier, Customer Service (Former Employee), Rochester, NYJuly 14, 2014
Pros: good hours of meals
Cons: no organization on schedules
I really enjoyed the fact that with every costumer that I assisted they were always satisfy with my services.That is my goal, being in a company or not. I don't ask for tittles, my goal is always pleased the needs of others and make sure to keep them happy. Being part of a team is amazing; the co-workers, I can say that they are like my second family. – more... The hardest part of the job for me was when I started I had a strong Spanish accent but knowing the fact that I had to be around costumers I had to put my fears away. The most enjoyable part of the job, Well for me was listening to the costumers needs, We have a job just because of them. The customers are the one that make our day, as well our team. – less
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Great team and an exciting job
Loss Prevention Specialist (Current Employee), Warwick, RIJuly 13, 2014
On a daily basis I apprehend shoplifters and mitigate company losses.
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Fast Pace Learning Enviornment
Sales Manager Divisions 1 & 8 (Former Employee), Memphis, TNJuly 12, 2014
Pros: great compensation
Cons: poor work/life balance
Working with this company, one will gain a valuable skills and improvement in talents already possessed. No two days are ever the same and there is always something to learn.
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Laid back place to work
Sales Associate (Former Employee), Muskegon, MIJuly 12, 2014
Pros: 30% off all item in store, and free lunch from any food booth in the mall.
Cons: short breaks, not enough pay, and cleaning up when the store is closing.
Typical day at work would be folding clothes, working on cash registers, or on the sales floor making add on sales. What I've learned from work is that not all customers are nice. Black Friday was the worst day to work with angry customers. The managers are very cool and understandable. The hardest part of the job is going to look for online orders – more... in the stock room. The most enjoyable part of the job is working around clothes because I love clothes! – less
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Great management team
Customer Inquiry Representative (Former Employee), Kentwood, MIJuly 10, 2014
I love people. It was nice to have diversity. The customers were my favorite part.
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Enjoyable place to work for high school students.
Sales Support and Material Handler (Former Employee), Lombard, ILJuly 10, 2014
Pros: co-workers are like family, customers are nice
Cons: short breaks, not enough pay.
Nice and fun co-workers make this job pretty cool. Some days are more enjoyable than others, but overall it isn't that bad. Holidays are the worst in any retail setting.
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Productive worplace.
Cashier, Customer Service Representative (Former Employee), TexasJuly 10, 2014
Pros: free lunch on worked holidays.
Cons: insurance was expensive.
A typical day at work was cashiering, folding clothes and returning them to where they belonged. I learned to work quickly and to give people great customer service. My co-workers were mainly high school graduates. The hardest part of the job was keeping busy when it was slow. The most enjoyable part was cashiering.
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Friendly coworkers
stocker (Former Employee), Hanford ca.July 10, 2014
Pros: good employee discounts
Cons: no hours part time
Typical big business. Mostly part time hours, all about profit. Employees that are not supervisors get very little hours, which shows in messy display and very poor customer service.
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More than just a work place.
Customer Service Specialist (Former Employee), Detroit Lakes, MNJuly 10, 2014
Pros: employee discounts/perks are phenomenal
Cons: working extended hours on holidays
One of the best companies I've worked with in my 22 years of experience. The team building is fantastic, on-going training is wonderful and the all around comradery is the best I've seen in a long time. The overall feel of the company is respectful and uplifting-very conducive to growth.
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fun and easy
Customer Service Associate (Former Employee), Pasadena, TXJuly 10, 2014
if fashion is what you love then jcp is the place to be great product. good discount is a plus. friendly workers and a great place to earn money and have great co workers.
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Not a good work team
Sales Associate (Former Employee), Monroeville, PAJuly 9, 2014
everyone is not on the same page, the management do whatever they want and tell you to do the opposite.
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Retail
Customer Service Rep (Former Employee), Riverside, CAJuly 9, 2014
Helping customers with their purchases, handling money, nice co-workers. Great enviroment to be in.
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Worked mens section in clothing department store.
Recovery/Floor Associate (Former Employee), Tulsa, OKJuly 9, 2014
Pros: discount
Cons: only 3 day contract
My job was to make sure the department was clean and also worked with dressing room area. The job was only for tax-free weekend.
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co workers are nice and friendly the supervisor aswell
Customer Service Associate (Former Employee), Culver City, CAJuly 9, 2014
Pros: 3 dollars bonus for credit cards
Cons: it's not my field
most enjoyable part its interacting with all kinds of people makes me feel happy
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Fast-changing company
Human Resources Supervisor (Current Employee), Port Arthur, TXJuly 8, 2014
JC Penney is a company that is experiencing much change in the recent years. It's been an invaluable experience in adaptability and being flexible with changing priorities. The team is full of passionate employees who are dedicated to the company.
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Challenge & Reward
Financial Analyst/Project Manager (Current Employee), Plano, TXJuly 8, 2014
JC Penney has been a challenging and rewarding company at which to work.
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it's a nice place to work
FAMILY DOLLAR, ASSISTANT MANAGER (Current Employee), chicago, ILJuly 8, 2014
friendly environment great customers.
i'VE LEARNED A LOT WORKING FOR THIS COMPANY.
MY COWORKERS ARE GREAT AND THE TEAM EFFORT THAT GOES INTO MAKING IT A GREAT EXPERIENCE FOR THE CUSTOMERS IS WONDERFUL

About JCPenney

A century-old name in retailing, J. C. Penney is reinventing itself to modernize its iconic but sagging department store business. – Read more