Secretary (Current Employee) – Lakewood, CO – November 15, 2012
My day usually begins at 7:45am, I print out the schedule for the day for the Doctor, and the schedule for the next day to make reminder calls. Prepare paperwork for our same day access clients that need to be seen and do not have an appointment set up, and review the proper paperwork for them to sign, explain what they are signing and making sure they are seen within an hour. Taking phone calls from clients, positive and negative, collecting co-pays for different programs, revising the schedule for appointments if needed. Scanning if needed. Collecting interoffice mail and routing to the proper person. Taking messages for the nurses when clients need medication refills. Ensuring that our clients get the best customer service possible so they can feel comfortable while waiting for appointment.
good working environment, good team, great clients, good benefits
lack of commuication, more than one person changing their mind on what is to be done, when the project has already been started, and being told by the several different people on how to do things, leading to a bit of confusion in certain areas.
Licensed Therapist (Former Employee) – Inside facility - all throughout. – April 13, 2016
Therapists have little backup/support from mgnt. Training for staff is almost nil, and the less education required for a position, the less training they get. Scheduling is grueling - literally wears staff down, makes them ill. Upper mgnt. make it clear that they do not give rat's patooty re staff complaints. In fact when staff express any discontent, mgnt. threaten their jobs. ALL research in this area have findings (re this type of labor relations) that predict serious problems directly related to poor relations.
Lot of things offered for a non-proft; takes care of employees & clients
Professional (Current Employee) – Wheat Ridge, CO – July 8, 2016
I have worked in many organizations in my career and Jefferson Center provides many things for profit organizations don't. Generous benefit offerings that are better than some larger organizations. They offer a voluntary Wellness program that matches to the culture of whole wellness for clients and staff and has about 80% participation rate (unheard of). While salaries are not high, they are competitive and it is about the work we do. The culture is really supportive of a work/life balance and wellness. People say hello to you who you don't know..love that.
The company really tries hard to do what is right for our clients/community, employees and is financially responsible so we can continue to provide the quality services we offer. It is a difficult to balance these items and I respect an organization that takes such care to listen and act on these difficult and compelling areas.
Internship-Access/Emergency (Former Employee) – Independence St, Wheat Ridge, CO – September 30, 2015
Jefferson Center for Mental Health is a great place to work. Teams are close and interact well within the team. There is many various trainings offered regularly that is free. Pay is low, such as you would expect at a non-profit.
Check in patients, collect payment do patients intake for gathering insurance, demographic information. Back up for other departments, etc
Support Specialist (Former Employee) – Lakewood,CO – May 28, 2014
Not enough support for my position, secretary gets blamed for every mistake. Not ideal management, one person for many different demands which makes the person doing this look bad cause you can't do everything. But I managed to be pleasant and go beyond my job duties. Watch out for yourself.
not enough support help, department personnel not adapting to change. unfairly treated