Ever see mean girls? The mid 2000's high school comedy? Picture that environment but set in a corporate workplace. Management isn't in a place to offer innovation or imagination when it comes to running the day to day operations. Any good ideas from employees are stolen and passed off as their own. There are cliques in every echelon of jet, if you're not a member, then you don't receive opportunities for advancement. Great managers have been backstabbed and forced out by the current director of member services. Be cautious of HR as well. The good people that remain are thinking about leaving and have been for some time. Jet is a cautionary tale of a what happens when you let egotistical and small minded individuals into management, and ruin what was once an amazing start up.
Good benefits and pay prior to the Walmart buy out, used to be a fair company.
Toxic work environment, you cannot trust managers or HR, favoritism in senior management, HR should not be allowed to pick and choose who they give bonuses to.