JetBlue Airways Corporation Employer Reviews

I assisted the reservation and airline agents with problems they experienced trying to change reservations, waive fees or honor different fare requests. I enjoyed great support from management in giving me the flexibility to do my job with minimal supervision.
The hardest part of the job was taking escalated calls from customers whose flights had been – more... cancelled, sometimes there was just nothing we could do to reschedule them. – less

I really enjoyed my time working at JetBlue. Management and employees fully embrace the company's values on a daily basis and it is a really positive and fun place to work. There is a lot of opportunity for advancement and tremendous support and camaraderie among employees.

jetBlue is a great company to work for with awesome pay and even better benefits.

I am a part time which means my shifts are five hours. A usual workload is three "Turns" which means arrival and departure. We offload the luggage from the inbound flight and upload the baggage for the departing flight. It is hard work because the cargo bins are only about four feet in height. Most of the time we are on our knees and duck our heads – more... not to hit the ceiling which has metal grates which can cause injury.
I learned the core values of JetBlue; Saftey, Caring, Integrity, Fun, Passion. Saftey is number one at the airport, if we see anything suspicious such as an unattended suitcase we are instructed to call the State Police. JetBlue has a Care Team which is in charge of raising funding for crewmembers who are in need. Most recently they held a collection for a coworker whose house burned down in a fire. I see integrity every time I step onto an aircraft, flight attendants find all sorts of belongings that are left on the plane and JetBlue prides itself on returning all items to the correct owner. I have personally found a credit card in a seat back pocket while helping the flight attendants clean and returned it to the rightful owner. I learned that you must have fun at work, what I mean is enjoy your work and be positive towards your coworkers. Finally passion, I am passionate about my work and how I always want to put forth my best effort.
We have a Ramp Manager, he is friendly, attentive, and he is always in his office. He is there to assist the crewmembers in any way possible.
Hardest part of the job is working outside, snow, sleet, hail, rain, wind.
Most enjoyable part of the job is helping the customers enjoy their vacation. – less

A typical day at work is meetings before each shift with managers/supervisors. You never do the same job everyday. If working at the counter I carry the money to the counter, open the counter to check customers in. Set up counter with info of the flights and proper signs of security. Check customers in, secure flight by reviewing authentic credentials, – more... reserve flights, make accommodations, handle baggage with care, provide proper ticketing and tags to customers, while keeping an upbeat, positive and friendly personality.
If working at the gate, I will look up inbound flight details so we can accommodate any customers needing assistance. Accommodate those customers on the outbound flight with big groups and those that need extra assistance. Set up gate, set up outside for inbound flight, set up to clean aircraft. Make sure to be accessible to those customers with questions and help. Once aircraft arrives make sure every customer is off , service aircraft briefly but efficiently being aware of the outbound flight time of departure. Make announcements of procedures in the terminal/waiting area, board flight for on-time departure, close flight after knowing/checking if everyone is on board. Make paperwork of flight details and any issues. File paperwork and breakdown the gate. This is while keeping a good pace, smile, upbeat personality and positive attitude. – less

Conducted check-in process for customers via computer. Tags, lifts, and handles customer luggage. Announced flight arrivals, departures, and pre-boarding information via the public address system. Meet and assist with flight arrivals and departures. Coordinate various duties with coworkers and other depts. to ensure proper handling of customers.

The people are definitely what sets JetBlue apart from the competition. It is because of the people I worked with that I looked forward to going to work every morning.

A typical day of work would include us reviewing our emails, servicing technicians at our windows, distributing parts to other Jetblue cities through our aircraft. We recieve parts into our system daily and we sent out repairs daily to our busines partners as well. We pay attention to the allocation of our parts to support the night workload of Jetblue – more... planes that may need MX work. – less

Diversity, personalities, we as humans learn everyday a new facet in life. My passion for people goes above and beyond. I love what I do and it is the most important thing to start your day with a positive attitude and motivation. If you work as sa team nothing will be imposible, include your team mates on what you do as we learn from each other. Live – more... teh golden rule of life. Help your customers to help you provide for them – less

Great people to work for. You will work hard but the co-workers will make up for it. If you like to travel this is the place for you

This is a good job. My work day is pretty much routine, more physical than mental. Management is okay, I work with a lot of great people. The hardest part of my day are the outdoor environments (ex. weather). The most enjoyable part of my job are the benefits. I fly for free anywhere jetblue flies.

great workplace with a different challenge everyday, handled luggages loading and unloading from the aircraft made sure all luggages was accounted for.

I can't see enough great things about JetBlue. The senior leadership are personable and care deeply about having a very direct relationship with employees. It's a great culture, and we talk about "blue juice" and the values constantly.

It is a good company. Great benefits and a strong sense of involvement in the team.

work the ramp as a lead with a crew of six make sure all luggage and mail are in correct aircraft, learned fast pace environment with safety first, great cool managements one of the best job i had, the best crew ever, hardest part cancelled flight due to snow in another state,
the best part is employees day we got massages,hair cut nail done for the – more... lady's and free food, miss this job – less

I enjoy my job. I checkin customers and address any issues they may have at this time. I also work at the boarding gates to get all of the customers onboard the aircraft, address any issues, and get the flight out on time.

You control your advancement at jetblue. If you work hard, go above and beyond, you have a great opportunity to move up the ladder. Plenty of opportunities to move up and to also transfer out. Free flights are just one of the many perks at jetblue. They also have a great scheduling system. Match 5% on your 401k. Jetblue is definitely a great place to – more... work. – less

A lot has changed over the years at Jetblue, not for the better. At this particular station, there is a lot of down time. Great employees for the most part, but if there is a problem with a coworker, don't expect it to be resolved. People can get away with doing very little or inadequate work for years. Management is less than stellar, pretty much hands – more... off. People come and go, no one cares, you're easily replaced. – less

Many opportunities to try new things. Leadership is friendly and helpful.

I have never seen the CEO. He should be out here more seeing what is going on. Wish he'd be on undercover BOSS. Understand why a 50c raise sucks for me living in Boston. Just amazes me how they've made it this long. Wish someone would hurry up and buy us and make us better.