JetBlue Airways Corporation
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
28 reviews

JetBlue Airways Corporation Employer Reviews

Compensation/Benefits
Management
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Great work location at JFK.
Customer Service Agent (Former Employee), Queens, NY –
Pros: great benefits for full and part time workers.
Cons: no union.
Learned great deal from fellow workers, great chance for advancement.
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productive fun work place
Flight Attendant (Former Employee), Long Island City, NY –
management need to do a better job. overall a good company if you can get in. Become friends with your supervisors.
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unpredictable, diversity and loyalty
Ramp agent (Former Employee), Fort Lauderdale, FL –
Pros: flight benefits for family and friends
Cons: quarterly rotating shifts
typical day at work hectic.

learned to work any shifts any day.

management super caring.

co-workers had your back.

hardest part of the job? working under severe weather.

most enjoyable? getting to travel and explore the world1
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Productive and fun place to work. With a ping pong table.
Ground Operations Crewmember (Current Employee), Boston, MA –
Pros: free flights, lengthy breaks
Cons: not a career type job if your not in management.
Job is very cool. Nothing too special besides loading or unloading an aircraft. Management is typical but could be better. Supervisors are usual at every job outgoing and respectful. There really is no hard part of this job.
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Appreciated the customers, but poor management staff
Airport Operations Agent (Seasonal) (Former Employee), Jamaica, NY –
Pros: pleasant customers
Cons: management
The customer's were the most enjoyable part of the job. The management, was mediocre, and unsympathetic.
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Fast paced environment in a competitive industry.
Product Manager (Current Employee), Melbourne, FL –
Pros: vp of product management gives lots of autonomy.
Cons: since livetv is owned by jetblue airways, engineers get paid like flight attendants.
A typical day - LiveTV is a relatively young company which means much opportunity for growth and improvement. A typical day at work outside of regular meetings would include interacting with internal and external stakeholders to scope features that improve the customer experience usually by improving availability of the product on the aircraft.

What – more...  I have learned - In this position I have learned how to utilize the resources of our engineering team to focus on projects that yield the greatest value to the company.

Management - Managers at LiveTV have to do a lot with few available resources which usually result in long hours for producers; however, they are great at communicating company vision and trying to keep all employees engaged and focused on the end goal.

The hardest part of the job - The hardest part of the job would be operating in an environment where process is still being defined and adopted by various groups. this makes it difficult to place accountability where it belongs.

The most enjoyable part of the job - The most enjoyable part of the job, however, is the satisfaction and respect for a job well done. We all work as a team and have a common vision to provide an "at home in the air" experience for our customers. – less
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Life in the Sky
InFlight Crewmember (Current Employee), Long Island City, NY –
Pros: travel benefits
Cons: goodbye normal life
JetBlue is a great company to work for depending on the position within the company. They really believe in their employees, are great listeners/helpers when you need them, and have strong values.
I currently am working as an InFlight crewmember and it is a great job if you are either a) young with nothing holding you back or b) retired and nothing – more...  holding you back.
If you have never worked in the airline industry, it is very difficult to find work/life balance especially when you are on reserve and do not live in base. Its hard not being home all the time and having a somewhat routine schedule. I have been flying and living this lifestyle for the past 2 years, but I feel like its time for me to move on to other opportunities and have a "normal" life again. – less
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Flight Attendant
Flight Attendant (Former Employee), NYC/Destinations –
Responsible for each and every aspect of in-flight safety and customer service. Successfully completed training in various safety procedures including emergency-exit use, first-aid, CPR Certified, fire, water and hijacking emergencies. Understand airline rules and regulations for Domestic and International Travel.
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Great company to work for and be able to work from home
Reservationist (Former Employee), Salt Lake City, UT –
Pros: flexibility to work from home
Cons: very short and strict breaks
I took inbound calls from customers and made travel arrangements and answered any questions on costs and flight information. Took payments and gave great customer service.
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Excellent opportunity
Corporate Communications, College Crew (Former Employee), Forest Hills, NY –
College Crew 2011. Great learning experience, great people to work with. Everyone was very helpful.
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Fun and Intersting
Customer Service Representative (Former Employee), Brooklyn, NY –
Pros: full time
Cons: stressful
Outbound calls to customers everyday. Involves long hours of work daily. Keeps me busy.
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Jetblue Airways was a great company to work for I love the adversity, multi-cultured employees, and helping others.
Customer Service Rep. (Former Employee), San Francisco, CA –
Pros: traveling
Cons: no cons for me
multi-cultured employees working together to get the job done was outstanding I would go back if I could.
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Great Company but values are not homogenized system wide
Airports Crew Member (Current Employee), JFK –
Pros: one of the best benefit packages in the industry.
Cons: local management has a closed door (mind) policy
JetBlue Airways is one of the few airlines actually making a profit. The corporate values (safety, caring, integrity, fun, and passion) shine at the brass levels of management but dissipate exponentially as they trickle down the management vine.
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A society based off of everyday values to ensure a productive work environment
Ground Operations Crew (Former Employee), Jamaica, NY –
jetBlue all around is an amazing company and is beneficial to the consumers with it's low fares. I believe that with any experience at jetBlue comes the desire to experience more, just try it!
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Great airline to work for
Quality Control (Current Employee), Jamaica, NY –
Pros: friendly environment to work; no furlough policy
Cons: no pention
Jetblue is one of the top airlines to work for. Good benefits, great direction, strong values and from my opinion, will only grow stronger in the coming years
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All fun all the time.
A&P Mechanic (Former Employee), New York, NY –
Pros: fun fun fun
Cons: not being there anymore
An airline with fun in their core values need I say more. the airline was in new york so being that they did not stay Pittsburgh did stink but not enough to not go back.
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There's never a dull moment working in the airline industry. Everyday is a different adventure.
Customer Service Agent (Provo) (Former Employee), JFK Airport, NY, NY –
I enjoyed working with my crew members. All my life I've been fascinated with airplanes and working for JetBlue Airways was a dream come true.
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Great Place to work.
Flight Attendant (Former Employee), Orlando, FL –
Great Place to work. Fun Place to work. Cool Place to work. Safe Place to work.
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A dreadful experience.
Ground Operations (Former Employee), Newark (NJ) Airport –
Pros: an occasional free flight
Cons: too many to lis, t but emptying the aircraft sewage tank was, by far, the worst.
jetBlue sells itself as a fun place to work but nothing could be further from the truth. The job is difficult, the workforce is fragmented and the compensation is next to nothing. Management was very inept and consiquently the workforce was very ineffective. Promised pledges of cross-training for other positions w/in the company were almost never realized.
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Great company to work for. Once you work through management BS
Airport Ops (Former Employee), Los Angeles and LGB –
Pros: free flights
Co worker were like family. Management In Long Beach great the GM really cares about employees.
LAX the supervisor are great, hard workers they really care about everyone. The GM is very lazy and because she has a strong support team they do all her work she sits back and takes credit for work that someone does for her and they can't speak up in fear – more...  of losing job. Any of the supervisors can do her job.
The GM only care about herself. – less
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About JetBlue Airways Corporation

JetBlue Airways Corporation (JetBlue) is a passenger airline that provides customer service primarily on point-to-point routes. – Read more