Ground Ops, Airport Ops, Tech Ops (Former Employee), Jamaica, NY – September 25, 2013
Pros: travel, time off, make your own schedule
Cons: it was 2 hours away from where i lived.
the job was so great that i couldn't believe they were paying me to be there. If i lived closer, would have came in and hang with my co workers on my days off if i had the time. It was a 2 hour commute from home via mass transit and i never had any complaints about it. I loved that job.
Reservations Crewmember (Former Employee), Sandy, UT – September 11, 2013
Pros: great people
Cons: the lure of flight benefits and compensation is terrible
I was very excited to start work for JetBlue. I was excited to share the flight benefits, and learn something knew. However it was very clear almost immediately that using the flight benefits was nearly impossible, and the pay did not outweigh the high stress of this job. I learned a lot, and gained some very valuable experience, and made life long – more... friends. However, the pay and benefits package needs an overhaul and I wouldn't advise anyone to work from Salt Lake just for the flight benefits. I worked there for 2 1/2 years and only took 3 trips. – less
Grounds Operations (Former Employee), Orlando, FL – September 9, 2013
Pros: free flights and the workers
Cons: salary, working in hazardous conditions.
I would go into work and look to see where I would be placed that day. I was trained in loading and balancing the aircraft, unloading, fueling, directing and driving the aircraft into dock, customer service, all airports codes and hazmat signals, my day would be one of these services or several services. My co-workers were a wonderful group of people – more... I still talk to today. The hardest part of the job is working in storms, lightning and serious weather conditions. The most enjoyable were the workers and working in lost baggage. – less
Airline Operations Agent (Former Employee), queens,NY – July 18, 2013
-Conducted and coordinated escorts and tours within airport areas -Calculated aircraft weight and balance, using fuel amounts, baggage counts, and passenger weight, and briefed pilots with calculations -Checked in passengers at ticket counters and ensured proper handling of luggage -Made public announcements and coordinated passenger aircraft boarding – more... and deplaning in the gate area -Monitored and entered daily flight status and schedules using MiniSoft to the flight information displays located throughout the terminals – less
Customer Service Crew (Former Employee), Atlanta, Ga – July 13, 2013
Pros: free flights
Cons: low pay
* I would get to the airport and make my way to the gate. * People are very funny when they are late for their flights * Management was Great * I had a fun crew to work with * The hardest part of the job was getting to the gate in the morning ( we had to walk about a mile. ) * I love working around the JetBlue Planes
Bilingual Reservation Agent (Former Employee), Salt Lake City, UT – July 8, 2013
A typical day at work was helping our customers with any questions they had about booking flights or canceling flights. I learned patience and how to provide the best customer service. The hardest part of the job was when we had IROPS those are when airports had a significant about of delayed and/or canceled flights because it was hard on our customers. – more... The most enjoyable part of the job was being able to work from the comfort of our home. What an amazing opportunity and I never took it for granted. – less
Great customer service and people, good place to work.
Supervisor, Crew Support (Former Employee), SLC, Utah – May 14, 2013
Pros: working from home
Cons: flying standby
I assisted the reservation and airline agents with problems they experienced trying to change reservations, waive fees or honor different fare requests. I enjoyed great support from management in giving me the flexibility to do my job with minimal supervision. The hardest part of the job was taking escalated calls from customers whose flights had been – more... cancelled, sometimes there was just nothing we could do to reschedule them. – less