JetStream Ground Services Review By Former Manager
3rd Shift Manager (Former Employee) – Denver, CO – June 10, 2014
I worked at the Denver Hub in 2013, and while the pay was fair, the culture was dismal. An organization's culture can tell you all you know need to know about any company. However, to better understand this you must look at the different types of culture. First, there is blame. Second, punitive. Third, reporting. Lastly, there is just culture. Jetstream's culture is a blame and punitive culture. Additionally, the 4 P's of procedural development is in a chaotic state of existence. The owner offers no clear philosophy, thus the other 3 P's (policy, procedure and practice) can't prosper. Additionally, there is constant turnover at the middle management level. I believe more leadership and guidance from people with an education in aviation, not just a general business degree, might help JetStream turn their reputation around.