Jewelers Mutual Insurance Company Employee Reviews in United States

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Great Company
Customer Service Representative (Current Employee) –  Neenah, WINovember 17, 2015
Great atmosphere. Wonderful co-workers and management! Unbelievable benefits. Good food in the cafe. Very welcoming staff!
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Used to be a fun place to work
Customer Service (Former Employee) –  Neenah, WIFebruary 2, 2015
JM used to be a fun place to work. With management changes, it became very stressful. Staff was reduced and positions were not filled. They expected the same amount of work, or more, to be done by half as many reps, and gave no assistance to employees trying to meet these goals-except overtime. Reps with many years experience were let go and, when replaced, people with no experience were hired creating an even more stressful situation for the remaining reps. There was a lot of favoritism and very few chances for advancement. In the last 3 years of my employment with JM, it felt like I was in an abusive relationship due to constant put downs and from being excluded from opportunities for advancement. Benefits are very good, but that's about it now.
Pros
good benefits
Cons
no company loyalty to long time employees
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Things are changing
Former Employee (Former Employee) –  Neenah, WIJanuary 12, 2014
Jewelers Mutual Insurance Company used to be a organization where all employees were considered as and treated as an "asset" to the company. All employees enjoyed going to work each day, "working together" each day to make decisions in the best interest of the company and its customers.

Now, due to a new software program and current department management, it is all about "money". Long term experienced department management and employees are being replaced with "inexperienced" department management and employees (within the last five years).

Service changed from quality to numbers.
Cons
mandatory overtime, stress, dictatorship / favoritism by management
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Productive and enjoyable
Account Representative (Former Employee) –  Neenah WIJune 13, 2013
Talking with policy holders and prospects on a daily basis and helping them insure their jewelry.

I learned about the jewelry insurance industry and found it very interesting.

I really enjoyed my co-workers and unfortunately their was a management change.

The hardest part about this job was the P&C Test.

The best part of this job was interacting with the policy holders and prospects.
Pros
president was amazing to employees and treated everyone as family. great cafeteria, workout room and benefits.
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Work/life balance is average. Benefits are good.
Commercial Underwriter / Special Projects (Former Employee) –  Neenah, WIDecember 4, 2012
You will find a lot of good co-workers with a lot of experience to help guide you.
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It is great place to work with some very talented people
Sr. Quality Assurance Analyst (Former Employee) –  WisconsinSeptember 12, 2012
I used to create the business requirement documents and writing test cases for GUDIEWIRE policy center and claim center module with ALM 11.0. Used some of Quality test professional.
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Overall rating

3.0
Based on 7 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
4.2
Job Security/Advancement
2.3
Management
2.0
Culture
3.2

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