Pros: decent upper level management, unionized (for what it's worth) decent hr department, nice enough coworkers
Cons: crazy/evening hours expected/demanded, all-women workplace
A typical day would be lots of follow-up phone calls and paperwork in the office, and then home visits in the evenings to families/clients.
I learned about the foster care system. Also, trainings were provided about issues like foster care, family therapy, substance abuse, which was helpful and appreciated.
Higher-level management seemed professional and civil, which is rare for social service!
However, mid-level management wasn't too impressive.
Some managers seemed threatened by supervising smart workers and were then vindictive toward them. Unpleasant to say the least.
Coworkers were very nice, if not the most intellectually stimulating group of people. But decent, capable average human beings, and bright enough. But don't look to learn a lot about social work or family therapy from your coworkers, it's a somewhat mediocre, if good-natured bunch.
An interesting aspect is that the office is overwhelmingly women. It would be like 38 female workers and 2 men. This affected the dynamics of the workplace. To be honest, I don't think an all-female (or mostly female) workplace is the best environment. It could get catty and gossipy at times. This was a minus.
The hardest part of the job was that the home visits were almost all done in the evenings, as the families were working families. Yet we were expected to be at work during the day as well. So basically, you're working all day and all evening!
Yes, there was a comp time system, but there was some resistance on the part of management to workers always taking/using their comp time.
So in the end, you are going to feel exploited.
Not to mention that you can't have a life - what with working, morning, noon, and night.
I don't know how parents with children manage this job.
To be honest, no one should have to work these kinds of hours - being out almost every evening on a home visit.