Pros: being able to meet clients in the natural environments
Cons: driving long distances
A typical day at work was meeting with clients outside of the office, either at their day programs or at the homes. The families were always willing to talk about the achievements of the client, and having the ability to witness some of those achievements was encouraging. I learnt that people with special needs have the same desires, goals, and ambitions as everyone else, and detest being treated "differently." The management was encouraging, and supportive with any decisions made by the case manager, and promoted 'thinking outside the box." My co-workers were from different ethnic, and social backgrounds, and we all learnt from each other's strengths, and weaknesses. It was great to meet in the offices of co-workers to discuss an challenge, and get different view points. The hardest part of the job was the inability to "help" everyone, but the most enjoyable part was the sense of having mad a difference in the life of a client with encouragement, and kindness.