The Jewish Federation of Cleveland is a member of the Alliance of Information and Referral Systems (AIRS) which is the national professional credentialing program that measures and recognizes competence in the Information & Referral profession, improving the professionalism of the field and the quality of service provided to the public. Susan Hyman received certification as an Information & Referral Specialist through AIRS. Certification is a measurement of documented knowledge in the field of Information & Referral reflecting specific competencies and related performance criteria, which describe the knowledge, skills, attitudes and work-related behaviors needed by Information & Referral practitioners to successfully execute their duties. The AIRS Certification Program is operated in alignment with national standards for credentialing organizations.
If I choose to call, what can I expect?
Our certified Information & Referral (I&R) Specialist maintains a high level of knowledge about community resources in order to be responsive to the needs of our community. During your call the I&R Specialist will:
Listen to your confidential situation
Help you determine what services you need
Search our extensive database to find out what services are available
Refer you to the appropriate agency or service
Calls will be answered in the order they are received. If the voice message comes on, it means that the I&R Specialist is on the phone with other callers. Please leave your name, number and confidential message and your call will be returned within 48 hours.
What are the Access Jewish Cleveland phone line 216.292.INFO (4636) hours? – less–ZoomInfo