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Jiffy Lube
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271 reviews

Jiffy Lube Employer Reviews

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Compensation/Benefits
Management
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Stressful and Unorganized
Customer Service Advisor (Former Employee), St. Louis, MO – May 21, 2013
Pros: bonuses
Cons: lack of communication, correct incentives, pressure of sales
Part of the Jiffy Lube/Walmart Program.
Large corporate involvement with little understanding and heavy pressure on selling products. Long work days because of guest volume. A new store manager every month. Lack of communication. Best part of job was finding solutions for customer car problems.
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Service Technician
Service Technician (Former Employee), Winter Park, FL – May 16, 2013
Responsible for providing customers with requested oil changes
Inspected vehicles and discussed with customers any additional services needs revealed by inspections
Performed any additional services authorized by the customers
Up sold products and merchandise to customers
Wrote up service tickets for customers and technicians
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Ast Manager
Assistant Manager (Former Employee), Jacksonville, FL – May 16, 2013
Made cash deposits. Exceeded performance goals by increasing
revenue by $15,000.00. In 4th Quarter; performed major services on over 700 vehicles with zero deficiencies.
Ensured all employees provided Top-Notch Customer Service. Managed a crew of 3-6 mechanics.
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Life at the Lube
Lube Technician (Former Employee), Marietta, GA – May 16, 2013
Pros: good hours
Cons: no benefits
Jiffy Lube was a great company that allowed employees a chance to advance up through their management team. A typical day involved changing oil and other services that we provided to customers and maintaining a clean work place.
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Lube Tech
Customer Service Advisor (Former Employee), KansasCity, MO – May 13, 2013
Pros: free oil changes
Cons: get treated like dirt
Changed filters ( Air, Oil, Fuel) and Fluids ( Oil, A/C, Trans, Coolant). I learned a great deal about upkeep on cars and some trouble shooting methods. I loved the job but the management is running it into the ground fast. Prices go up every nov. and change inbetween. No one seems to know what they are doing and the lazy, sociable works get promoted – more... over the quilified. – less
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fun place to work
Lube Tech (Former Employee), Takoma Park, MD – May 11, 2013
Pros: employees discount
Cons: fast pase job
in lower bay you need to be fast due to the 20 mins rule. the vehicle needs to be done in 20 mins or less from the customer vehicle entering the building and exiting it should take only 20 mins.and upper bay tech the same from cleanning the customers windows to putting and checking all the fluids.. 20mins but we make fun...
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Do not work for the Charleston Market Jiffy Lubes
Manager (Former Employee), Summerville, SC – May 8, 2013
South Lubes, Inc. is not a very good company to work for. They are all sales oriented and basicallly are asking you to screw over your customers to sale them services and products that are not needed. Upper management is very unprofessional!
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It's an ok starter job.
Customer Service Advisor (Current Employee), SC – May 8, 2013
Pros: experience
Cons: a lot.
If you are just starting out and have little experience anywhere, it's good. But getting a raise requires a lot of time, and frustration.
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Not a bad job
Customer Service Adviser (Current Employee), Fayetteville NC – May 6, 2013
fast paced important to detail and safety rules if you can handle the weather and being outside you can handle the job
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its a good place to start but not to make a career
Lube Technician (Current Employee), Oak Park, IL – April 27, 2013
Pros: got a lot of experience about all kinds of cars
Cons: hands hurt from all the years of doing it
doing oil changes and other services on the cars that come in and to give the customer the wow experience. I learned customer service and learned thing about the different cars that came in for services. The management is very helpful and nice. My co-workers are nice and helpful too. The hardest part of the job i think is the job it self if you don't – more... know whats going on with the cars. The most enjoyable part of the job is the part of helping the customers with there cars and letting them know what there car needs to have serviced on them. – less
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Roller coaster at times.
Customer Service Advisor/ duties (Current Employee), Alpharetta, GA – April 25, 2013
Pros: get to learn about cars and drive all sorts of cars, from bmw's to audi's to high performance mercedes.
Cons: everyone is expendable
the days are typically fast paced depending how busy we are. before i worked for jiffy lube i knew nothing about cars. Now i understand that gas is not the only important factor to keep your car running. I moved from lube tech to customer service ad visor pretty fast(few months) co workers were generally friendly. the hardest part of the job is really – more... keeping our customers happy and making sure they enjoy the service. the most enjoyable part of my job is when me and my crew meet are quota for the month and recieve 100% of our bonus. – less
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good to work for but pay isn't that good
Under Bay Technician (Former Employee), Oakdale, CA – April 22, 2013
Pros: good discounts on oil changes
Cons: can be boring or slow
You get stuck down underneath cars for hours can get a little frustrating.
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Great Palce
Automotive Technician (Former Employee), Flint, MD – April 22, 2013
Pros: good bonus's
Cons: no hours
I enjoyed working there great enviornment,great people fast fun and friendly
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work on cars
upper/lower lube tech/CSA (Former Employee), Gardnerville, NV – April 21, 2013
Pros: get to work on cars and trucks
Cons: only 20 hours a week minimum wage
change oil and filter on cars replace other parts as needed, clean shop, stock and receive freight from vendors, meet new customers daily.
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A real job that does give promotions
Assistant Manager (Former Employee), Ontario, CA – April 19, 2013
Once again, this job consists of selling extra add on to regular oil changes. Which in this economy, is very difficult. But I was given the opprotunity to climb the "corporate ladder" and worked as a assistant manager. I learned so much more in my career training skills to be given the opprotunity.
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Customer service and team building environment
General Sales & Operations Manager (Former Employee), Dayton, OH – April 18, 2013
Pros: great team building experience
Cons: low wages for staff and management
The customer service was exceptional as was the speed of service their automobiles. Most cars are serviced as soon as they arrive and a customer service representative will go through the results of the vehicle inspection with the customer. They promote a no pressure policy to buy anything extra, but take time to thoroughly explain options and why they – more... felt certain things were necessary. – less
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Productive
Customer Service Specialist / Lube Technician (Former Employee), St. Louis, MO – April 11, 2013
Pros: free oil changes and discounts on major services on you personal vechicle
If you are out doors kind of person this job is for you. I learned about cars vechicles recommendations. Staff is very friendly the hardest part about the is staying clean and cool are warm. the most enjoyable part of the da is at the end of the day, cause you know that you educated a person about their vechicle and you are responsible for keeping the – more... everyday working person on the road. – less
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Cheap place for service reflected by personnel
Lube Technician (Former Employee), Tampa, FL – April 10, 2013
Pros: good starting job for high school graduate
Cons: unprofessional employees, deceitful practices towards customers
Unprofessional attitudes. Shady practices performed by inept employees. Any objections to their deceits are punishable with termination
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Productive ad fun place to work
Customer Service Advisor (Former Employee), Mountain View, CA – April 8, 2013
Pros: the coworkers
Cons: the regional manager for the franchise is very strict and not nice
A great place to get customers in and out with what they want and have them leave happy
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fun work place with room for advance
Preventative Maintenance Technician (Former Employee), Naperville, IL – April 8, 2013
worked with a set team of technicans to maintain preventive maintenance. This was done in a timely manner to ensure customer satisfaction. advised customers of services that needed to be preformed.
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