Hood Tech (Former Employee) – Leesburg, VA – May 28, 2016
Everyone at Jiffy Lube Leesburg made me feel safe and comfortable from the moment I walked in as a new courtesy tech. Everybody was very good at their job and the associate who trained me was particularly good at training so it took me no time at all to learn all of my duties. They are constantly teaching and training you to move up if you show the initiative that you would like to progress for the next available position. I became a hood tech fairly quickly after realizing that I wanted to become one. In addition to being very capable and efficient workers, everybody was supportive of each other like a group of very close friends and, at times, even family. I would give a friend and co-worker a ride to and from work occasionally and one day, on the way from work to his house, it was brought up that I was in a tight spot financially. Without hesitation he offered assistance first with money, then in any other way he possibly could. There was another time when I was going through some difficulties emotionally and when we had some free time, my co-workers offered their advice and insight to a solution. All in all, Jiffy Lube, the Leesburg shop in particular, was a really awesome place to work and I would definitely work there again if I had the chance. As a matter of fact, I recently moved and I'm currently seeking employment. I know I'm definitely going to seek employment part time at Jiffy Lube.)
awesome comradery, hours (long days but allows for 3 days off a week and still making 40+ hours a week), medical benefits, commissions as well as hourly wage if commissions quota not met
long days, physically demanding and exhausting job in the elements
Technician (Former Employee) – East Longmeadow, MA – July 29, 2016
Nothing special. Just a job. Very stressful. Manager would tell us that it is not stressful enough and we need to find ways to make it more stressful. His logic was, "the more stressful the work, the harder the employs work." On the plus side, it helped me develop better communication skills.
Supervisor (Former Employee) – Las Cruces, NM – July 28, 2016
Trained in preventive maintenance for all types of cars. Changed oil, transmission, and radiator fluids. Performed battery checks and replacement if needed. Checked tires, belts and hoses. Replaced light on all models of cars. Kept vehicle records. General cleaning of cars.
Jiffylube is not a bad place. I really enjoyed it. Buy, when you cant make enough money to survive with a wife and four kids. Makes it a little hard to stay. No matter what I was able to advance. Management left me down with never coming threw with their promises. Typical day? Monday thru Sunday. Open to close. Fast pace. Work on vehicles all day and service your customers through out it. What I learned? How to work on a vehicle from front to back. Management I already new. I've had experience in that before. So, learning something new is always fun. Management? Was great inside the shop. District and up. Didn't care for. Co workers? good bunch of guys. Hardest part of the job? Not enough pay. Most enjoyable? Co workers and the customers.
Lube Technician/Customer Service Advisor (Former Employee) – Pearland, TX – July 26, 2016
- Getting cars in and out with no problems. - I learn more about how to take care of my vehicle. - Management was excellent. - Co-workers were productive and fun to work with. - Dealing with the unsatisfying customer. - Learning new services.
Mechanic (Current Employee) – Seaford, NY – July 23, 2016
Change Oil, Fluids, Tire Pressure, Wipers, and Change the Battery on all vehicles New York Inspection Tire Rotate, Headlights, Tail lights and Brakes Clean window, Vacuum the car, and Test the Battery for all vehicles Replace new oil filter, new air filter and new cable filter
Courtesy Technician, Customer Service Advisor (Former Employee) – Fredericksburg, VA – July 22, 2016
Upper Management did not seem to care for employees much. Often worked in very cold and very hot conditions. I often worked 11 hour work days with only one 30 minute break. Often worked very hard for a little bit of commission. I worked at Jiffy Lube for 2 years and only got two 25 cent raises.
It was a good company to work for, except the district manager, who constantly wanted you to rush, leading to mistakes, then he would yell at you about those mistakes. Eventually I ignored him. Did my own thing. Sucky part about the job was when it was slow, labor costs went up, so you had to go home.
Working conditions aren't the best and pay rate is poor.
LUBE TECHNICIAN (Current Employee) – Phoenix, AZ – July 13, 2016
Our goal is to make sure customers receive their services done on a timely manner. Unfortunately, the management often lack the resources to properly trained employees, maintain the property, and pay its employees. There was no room for growth and the raises were according to certifications taken but because there was little to no time to take them, the max earnings a person could make is $9.15 an hr. While management probably received a little more. The turn over rate was the biggest issue because the owner of the franchise did not care about its employees or the property, forcing employees to work in scalding temperature during the Arizona summers and would not supply proper cooling system to help combat the unbearable temperatures.
They give people an opportunity to work and learn new skills.
very short lunch breaks or no lunch breaks at all at times. Working in the summer is unbearable/.
A job for you in the process of building your career
General Manager (Current Employee) – Charlotte, NC – July 8, 2016
The company is struggling with profitability, however the opportunity for advancement is there. Plenty of opportunity to move into management, and at lightning speed. Other than that, there is not much else to say about the company
Customer Service Advisor (Former Employee) – Clovis, CA – July 4, 2016
The technicians are always a blast to work with, with everyone working so close to each other at any given time, it would be hard not to get to know each other. Management was a pain. Customer service advisers were constantly pushed to sell sometimes unneeded services. Advancement opportunities are there, but good luck getting on the owners good side, they're always mad.
Key Holder (Former Employee) – Campbell, CA – July 1, 2016
If you love working on cars and just started out, it can be a dream job. When I first started working there, I barely had any knowledge of any of the tools and working on vehicles. I learned so much throughout the year, from the type of service to using the tools in order to perform the service. After everything, I can call myself an exceptional mechanic. One of the best thing about the job had to be my co-workers; they taught me so much and also their dependability when needed. The hardest part of the job is being a supervisor and knowing that the store had to meet its quota when it gets very busy. The most enjoyable part of the job, is the job itself, which is working on cars. Being a person that loves cars, I enjoyed coming to work each and everyday.
General Manager (Current Employee) – Bronx, NY – June 30, 2016
very challenging company expects alot out of you without no appreciation when u accomplish goals. A simple thank you would be kind,company is very disorganized. Company does not follow their human resources procedures when problems occur.