Jiva Salonspa in downtown Cedar Falls is looking for a Full-Time Client Coordinator/Front Desk Associate to join our team. Do you love to work with people, are you organized, and can deliver a WOWed customer experience?
Job Duties Include:
Schedule and confirm guest salon and spa appointments while implementing proper procedures
Commit to and provide various AVEDA stress relief rituals
Greet and Educate guests on services
Maximize books for each service professional in a fair and consistent manner
Execute standard telephone procedures using appropriate customer service etiquette
Inform service professionals of daily schedules and/or any adjustments
Resolve guest differences, utilizing support from the Salon Manager when necessary
Interact with other team members and management with the utmost in professionalism and teamwork.
Requirements:
One year previous experience in a customer service environment
Excellent client service, communication and organizational skills
Flexibility to work weekends and evenings
Ability to manage time effectively
Ability to perform basic computer skills
Self-motivated and ready to go above and beyond
Team player
Goal-oriented
Apply today to join the premier Salonspa in the Cedar Valley!!
