JM Family Enterprises is a family affair. Owned by the family of founder James Moran, JMFE is a holding company (Florida's second-largest private company, in fact, after Publix Super Markets) with about a dozen automotive-related businesses, including the world's largest-volume Lexus retailer JM Lexus, in Margate, Florida. JMFE's major subsidiary, Southeast Toyota Distributors, is the nation's largest independent Toyota and Scion distribution franchise, delivering vehicles to 170-plus dealers across Alabama, Florida, Georgia, Texas, and the Carolinas. As part of its business, JMFE also offers financial services, insurance, inspections, dealer IT products, and marketing services. It was established in 1968.
JM operates through six businesses: JMFE Corporate, JM Lexus, JM&A Group, JM Service Center, Southeast Toyota, and World Omni. It's the largest independent distributor of the Toyota and Scion vehicles in the world, one of the top providers of finance and insurance products in the industry, and the world's largest volume Lexus dealership.
JMFE has been busy expanding its slate of service offerings. It added used-vehicle inspections in 2011 for car buyers and sellers through InspectMyRide, which is part of JM's DataScan Field Services division. DataScan's inspectors perform 150-point vehicle inspections nationwide, providing condition reports via e-mail to InspectMyRide clients. JMFE intends for the service to add more security to online car purchases, which have increasingly involved individuals who are separated by long distances and have never met. DataScan also provides floor plan inventory verification and off-lease vehicle inspection services. The JM division has seen its customer base grow -- particularly in Canada -- where it added Clubb Finance and Kubota Canada as clients in 2011. JMFE has also worked to stay lean during the US recession, which caused new car sales to plunge. Reluctantly, the company was forced to cut about 10% of its workforce (roughly 500 jobs) in 2009; job growth has remained in the negative range since. Other temporary cost-cutting efforts have included reducing employees' pay and benefits, as well as disposing of certain technology products, including its AAX inventory management software suite and its DealerUps customer relationship management system.
Despite its recent difficulties, JM remains one of the largest woman-owned companies in the US. For the past 13 years, the company has ranked in the top half of FORTUNE magazine's 100 Best Companies to Work For list, thanks to the strength of onsite medical, fitness, and child care centers. In 2011 JM landed on the list at #16, up a dozen spots from #28 in 2010. – less