Pros: Co-Workers, People, Atmosphere
I worked as a hostess for 4 months before I left Joe's. I really liked the people that I worked with, I just didn't feel like the management treated every one fairly, and picked more tenured employees, over the new hires. They'd let some employees get away with slacking off because they had known each other for years, but would make the rest of us pick up their slack. And if you did go to them about an issue, it usually wasn't dealt with. For example, none of the servers bused their tables, but the hostesses were expected to bus, sweep, re-set the table, and seat the guests, only seeing 1.5% tip share that you shared with the other hostesses, normally a group of 3-5 people.
Morning shift-- You arrive at 10:30 and had to have the entire restaurant swept, mopped, chairs down, playground/outside patio swept, trash from the parking lot picked up, and all in a half hour. Most of the time, I was lucky enough to get the chairs all down before it was time to open the doors. But once everything got going, the groove was steady. This person leaves when Mid shift arrives.
Mid Shift-- Starts at 3. This happened mostly on the weekends, because we were busier. This person stays until dinner rush is over.
Dinner Shift- Starts at 5;usually isn't done until around 12. The restaurant doesn't close until midnight, so the dinner hostess has to stay to finish closing.
Sometimes they would give you a double shift--coming in at 10:30 to open, getting a break around 3, coming back to work at 5, and leaving around 11, if you were lucky.
I really enjoyed the co- workers I had the chance – more... of meeting. I kept in touch with a few of them, and I'm glad that I had the opportunity to make some friends.
I think that the hardest part of the job was feeling like you were always expected to do way more than hostesses should have been doing. I don't mind helping out when I'm needed, but when you're basically doing everything a server does, except take the orders, and you're getting paid less than a percent in tips to do so, while they stand on the sides and watch with the management, then it became a place I didn't see myself working anymore.
The best part about working their was getting to interact with the customers. I really like working with people, and every person has a different story to tell that you can learn something from.
I know that that may not have sounded like the most positive review, but I didn't mean to put it in that light. I don't think of it as a negative experience. I mean, yes, there were parts that weren't completely enjoyable. But I did take a lot with me when I left there. I learned how the behind the scenes of working in a restaurant, as well as learning to handle dealing with customers in a more personal way. – less