John Elway's Crown Toyota Employee Reviews

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Management is wishywashy, no room for growth
Greeter/Customer Service (Former Employee) –  John Elways Crown ToyotaApril 2, 2017
Had one of the worse experiences, getting hired on as a "customer service rep". It was a greeter position, lowest of the low. Not only did they not respect any of the greeters, but management never stepped in on conflict within the sales department. Greeters were to stand outside in all weather conditions including 115 degree weather and rainy days. Management was unorganized, they promise you better positions but never follow through. Don't waste your time.
Pros
Meeting interesting people and customers
Cons
Management is poor
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Great place to work for. Everyone in the parts department is friendly.
Parts Driver (Former Employee) –  Ontario, CAMarch 14, 2017
Pull parts, stock parts, drive parts to destinations. Interacting with customers. Occasional on site payments from customers. Learned part numbers. Very enjoyable job, low stress.
Pros
Donuts every Friday
Cons
breaks during drive time
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Huge dealership with many position
Service BDC (Former Employee) –  Ontario, CAJune 10, 2015
Overall a good place to work. Friendly environment. Very fast paced.

Fellow employees were all - for the most part - great and easy to talk to.

Hard part of the job fell on a lack of communication throughout the dealership, causing for a lot of unnecessary work.

The best part of the job was getting to know all the coworkers.
Pros
Free lunch on Sat, benefits, regular breaks
Cons
Difficult to move up
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Productive, fun and fast-paced work environment
Service Greeter/Supervisor (Former Employee) –  Ontario, CAOctober 16, 2014
A typical day would start at 6 am getting clipboards ready, setting out cones, signs and coffee for customers. Making sure my 6 man crew does there daily routines for example sweeping up the lot, making sure there are lock boxes out and ready. Making sure the work area/environment was clean and organized. We open the gates at 6:30 and customers are already lined up ready for service to there vehicle. Sometimes there would be up to 100 cars within the first 2 hours of opening up service. Another employee and I would greet every single car that comes through for service or that just has questions. The most enjoyable part was talking to different people and helping them out with there cars.
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leasing consultant / supervisor
sales representative (Current Employee) –  ontarioNovember 29, 2013
Managed a multitude of car selling duties including cold calling and handling existing accounts. Direct car sales activities and provide after sale services as the contract dictates. Greet customers as they arrive and ask for particular choice. Provide information on the car that customers ask for. Research car availability for cars not in the database.
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great company until the end
Service Greeter (Former Employee) –  ontario, californiaOctober 22, 2013
This company was great to work for because not only do you get to meet great customers but you got to build a strong relationship with them. The management was also very professional at all times and if a problem would arise then they would resolve it quickly and professionally.
towards the end of my employment there were a lot of changes in management in the service department that were very shady. A outside company named Shiny came in and took over the service porters and greeters. Taking away seniority, vacation, overtime-pay, and hours stating that everyone was starting off fresh. Toyota never warned us of this company and that's the only reason i left.
Pros
Great management, great starting pay
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Overall rating

4.3
Based on 7 reviews
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Ratings by category

Work/Life Balance
4.4
Compensation/Benefits
3.4
Job Security/Advancement
3.1
Management
3.7
Culture
3.7

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