About John Hancock
John Hancock, the man, was a revolutionary, but the company that bears his name is a bit less fiery. John Hancock Financial Services offers life insurance, wealth management, and other services. Its insurance products include variable, universal, and term life insurance, along with long-term care insurance. John Hancock's wealth management products – more... include annuities, mutual funds, and 401(k)s. One of the US's largest investors, John Hancock offers institutional asset management services, providing clients with specialty funds in such industries as timber and agriculture. It has more than $185 billion in funds under its management. First established in 1862, John Hancock is owned by Canada's Manulife.
Geographic Reach
John Hancock Financial Services operates as Manulife Financial in Canada and Asia and primarily as John Hancock in the US.
Operations
Its insurance and wealth management units each account for roughly half of its premium income. Together, the units account for half of parent company Manulife's revenues.
Sales and Marketing
John Hancock offers high-net-worth individuals estate planning services, while more modest middle income customers are offered group products.
In headier days, John Hancock worked to expand its sales channels. While agents still account for the majority of sales, the company has built up multiple distribution channels, such as the Internet and alliances with regional banks.
Strategy
The company now lets independent agents in its John Hancock Financial Network have a bit more independence, including more options in how agents can affiliate with the company, while simultaneously offering agents more support. The move has proved attractive and the number of agents in the network has increased more than two-fold. The company also opened up its wealth management products distribution capacity by forging new partnerships with financial advisory firms including Edward Jones, and Ameriprise Financial.
John Hancock has struck a posture of serenity during the global economic turmoil of recent years. While other major insurers worked feverishly to assure customers of their stability, John Hancock simply introduced new long-term-care and retirement income products. – less
John Hancock Employer Reviews
John Hancock
Professional Corporate Culture
MD, DC, VA (Former Employee), Boston, MA – June 6, 2013
John Hancock
This was a fun environment and an interesting learning experience.
Insurance Agent-Long Term Care Health Insurance (Former Employee), Rochester, NY – June 6, 2013
John Hancock
Customer Service
Mutual Funds Customer Service Rep (Former Employee), Portsmouth, NH – June 2, 2013
John Hancock
Great Company
Group Long Term Care Service Consultant (Current Employee), Boston, MA – May 31, 2013
John Hancock
Productive hard work on busy place
Staff Accountant (Former Employee), Boston, MA – May 6, 2013
Working at John Hancock
A pathetic and desperate place- not only because I was verbally abused by management.
Your 1st day you will walk into a dim cubicle with no pencils, post-its, no computer...
Do you work at John Hancock? How did you find the job? How did you get that first interview?
Any advice for someone trying to get in?
What are the average starting salaries, bonuses, benefits and travel requirements like at John Hancock?
What do you like best about working at John Hancock? Are there any...
It's always hard to know what to expect when going in for that interview -- and preparation can make all the difference. What is the interview process like at John Hancock...
Every business has its own style. What is the office environment and culture like at John Hancock?
Are people dressed in business casual, jeans and t-shirts, or full-on s...
