Pros: Great pay/benefits, not bad work
Cons: Sitting all day, office gossip.
A typical work day involved reviewing emails, following up with agents for information, policy issuance, binders, and processing endorsements.
I learned a ton about the insurance industry, especially transportation insurance. J & J also sponsors education for its employees. They really encourage you to learn.
Management here is very strong. My manager had been in the field for decades. She was the person who could sort out any problem. That's definitely the kind of manager you want.
Likewise, co-workers were very focused on the job. There was quite a bit of gossip here but possibly no more than a typical office.
Hardest part of the job was probably handling agent correspondence. Emails, phone calls, faxes, sometimes there is no way to get information out of them.
The best part of the job was their profit sharing program. I got used to getting a bonus every month. That was nice.