Service Appointment Center
Johnson Automotive - Raleigh, NC

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If you are serious about your career then look no further! Johnson Automotive provides career paths for individuals who are passionate about customer service and developing their full potential through commitment, effort and passion. At Johnson Automotive you will find the opportunities, resources, and support you need to grow and develop professionally. We are committed to your success and invested in your future!

Johnson Automotive is nationally recognized and one of the fastest growing automotive groups in the Triangle Area.

Johnson Automotive is currently seeking a Full Time Service Appointment Receptionist to join its team of professionals! If you enjoy serving the community and providing world class service, please contact us immediately.

Responsibilities Include (yet not limited to):
 Answer service phone calls professionally and politely for those wishing to schedule appointments;
 Assist guest with making service appointments;
 Assist guest(s) with any questions they may have regarding their service history;
 Service as a liaison between the guest and the service consultant if necessary;
 Prepare paperwork for guest appointments;
 Call guests to confirm their service appointment for the following day;
 Submits the next day customer appointment paperwork to the valets each evening;
 Respond to guest’s emails and set up their appointments for them as requested;
 Direct phone calls to the correct employee based on their need or concern;
 Develop knowledge of basic dealership information to respond to callers who have general inquiries;
 Provide administrative services for other departments as needed;

Knowledge, Skills and Abilities:
 Must be Detail Oriented and have effective verbal and listening communication skills;
 Pleasant phone voice with proper grammar spoken;
 Must be Able to Meet Company's Requirements for Employment;
 Automotive Sales Experience Preferred, yet not Required;
 ADP and CRM Experience Preferred, yet not Required;
 Basic Computer Knowledge including Microsoft Office Preferred;
 Proven Ability to Prioritize Multiple Tasks and Follow up Consistently

The Benefits:

Medical, Dental, and Supplemental Insurance Options
401k Retirement Plan with Company Match
Paid Training
Paid Vacation
Individual career path
Promote from Within Policy
Diverse and Pleasant Work Environment
World class Representation

To apply: please respond to this ad, Fax resume to 919-256-6081, or apply in person at any Johnson Automotive Dealership. Please reference job code JASAC. No Phone Calls Please.

Johnson Automotive is an Equal Opportunity Employer

Indeed - 17 months ago - save job - block
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