Challenging work place with amazing benefits.
Emergency Dispatch Operator (Former Employee) – Kansas City, MO – November 27, 2016
Primarily, our job at Johnson Controls was to ensure the safety of our clients. To do so, everyone started off their shift being up to 20 minutes early, to enforce punctuality and to be prepared for the next however-so-many hours they had to work. This included logging into the required software, situating their phones lines and so forth. Although the work place was very comfortable, and the staff/management were more than willing to help whenever, I believe the hardest part about this job was making a call to a client who was in a life risking situation, and blamed out security system for their problem. Customer service was also something we took pride in, so when a client had a particular problem with our company, it was our first priority to fix the matter. One thing I miss about the job was the other EDO's. With Johnson Controls environment, it was extremely easy to make friends and workplace relationships.