Company was very well run with GREAT product line. Company just discontinued the outside sales force. I still have accounts that I dealt with still calling me with questions regarding the product line. They still want to write this product line in addition to another line that I sell to them.
Assistant Store Manager (Former Employee) – Garden City, NY – February 28, 2016
Loved the products and the quality. Management was immature and no room for advancement without relocation. Hardest part of the job was around the holiday times and trying to enjoy the holidays with your family vs the amount of hours worked.
Sales Associate (Former Employee) – Auburn Hills, MI – December 9, 2014
A typical day at work could either be really busy or really slow. I learned that you cannot have the same sales pitch for every customer. Management was cool for the most part, they just kinda pressure you to make sales but they just want you to do well for yourself. My coworkers were very good to me, very helpful and nice. The hardest part of the job were the days when your coworkers were making sales but you aren't. It can get frustrating. The most enjoyable part of the job was being able to provide customer service to patrons and making sure they were happy with the purchases they made.
PT Key Holder/ Sales Associate (Former Employee) – Myrtle Beach, SC – September 26, 2014
This is a wonderful place to work. Your job is to assist customers in finding a product that fits their needs, while suggesting add-ons that would expand the life of their product. You have goals and metrics that you are required to meet and it is easy to do if you have the selling personality. The pay is not that great, but you work with people that are nice and are passionate about the company success. The most enjoyable part of the job are the customers.
Sales Associate (Former Employee) – Indianapolis, IN – May 14, 2015
normal retail schedule, normal retail duties the product is great and sells itself the customer base is very friendly and easy to work with not much opportunity to advance fun environment fun co-workers
Manager (Former Employee) – Metairie, LA – July 26, 2012
What I found in my time with Johnston & Murphy is that they are run like a family business inside of a major corporation. This division of GENESCO is run in such a way that ALL employees are shown value and respect. I was taken into the J&M Family immediately upon being hired to manage their location in my area.Other store managers, my regional manager, even the National Director of Sales and VP of Retail, all took a personal interest in my success. Great people, great company, great family. Even though I have "left the family" I know there are still many people in leadership who personally care for me.
Great learning expieriance and pleasure to work for!
Assistant Manager (Former Employee) – Santa Fe NM – February 27, 2013
I really enjoyed taking on all the extra responcibility, growing the brand to over a million dollar store and achieving largest increase over LY consistantly while maintaining a perfect inventory. We took alot of pride in our merchandising displays and built amazing repore with our customers. Our displays, world class customer sevice, customer repore and brand knowledge made Johnston & Murphy the number one place to buy dress shoes in New Mexico.
Manager (Current Employee) – King of Prussia, PA – February 7, 2013
While Retail isn't my career option going forward, Johnston & Murphy has been awesome. I worked extremely hard and got national recognition and opportunities. Johnston & Murphy prides itself on being a close- knit family culture and I can say that is true without a doubt. Generous commission and employee discounts. Upper level management is down to earth and is accessible. Down side is working most weekends and holidays (even Thanksgiving, Easter and in Airport stores, Christmas).
Great company to work for if in the right store location
Store Manager (Current Employee) – Grand Prairie, TX – June 9, 2013
Manage all operations involved with running a retail store and managing profitability. Employee selection, training, evaluation, and finding employees with the ability to move into management positions when available and preparing them for any upcoming advancements. I am responsible for schedules, payroll, shipping/receiving, inventory, and making sales goals with above average metrics. most enjoyable part of my is still helping customers and have them walking away not ever wanting to shop with anyone else in the future. The hardest part of any retail job is balancing work time and home life and being able to take vacations earned.
Johnston & Murphy would be a much bette job if the screening process for store management was much more detailed
Key Holder/Stock Manager (Former Employee) – Las Vegas, NV – May 14, 2012
The job itself is fine, however store management values are poor and not knowledgable about their own responsibilities. Anyone except store managers (who take over 6 months sick time in a 12 month period) have no job security
Retail Sales Associate (Current Employee) – Hartsfield Jackson Airport – April 15, 2015
Working at Johnston & Murphy Is A Wonderful experience. You meet so many great people on a day to day basis. And the staff is wonderful. Your on your feet for an eight hour shift, but time goes by so quick you don't even realize it.
Store Manager (Former Employee) – Lancaster, PA – July 26, 2013
Working at Johnston & Murphy was very rewarding, making people happy is very important to me, I learned so much internet and values of being a store manager, Best part of my day, was closing the sale and having a very satisfied customer and hearing we will be back to see you.
Assistant Store Manager (Former Employee) – Garden City, NY – October 2, 2012
The worst company I've every worked for. Manager was steeling from the store, I reported it to HR and LP and she was only repremanded. It happened again 2 more times with substancial evidence and she was just moved to another store. I lost all trust in upper management as well as HR and LP.