Journeys Employer Reviews

Journeys is a fun loving company, however at the time they were going through turmoil. The store i was working at, the entire management team was fired along with 75% of the workers. Me and three other people stayed and with it they were able to find work for me. Unfortunately they were short on hours and i ended up being laid off but never fired. The – more... experiences i had were great, i was able to to travel to different stores and train different employees. – less

A typical day consisted of making sure the store was in order, including but not limited to; sales goals being met, shipment was unpacked and organized, transfer outs were being completed, and SELLING!
I learned how to really motivated my staff members and how to manage a store.
Management on the corporate level was helpful in teaching you skills needed – more... to be successful.
My coworkers were amazing, and by the end were like family.
The hardest part of my job was reaching sales goals when it was a slow day.
The most enjoyable part of my job was helping people find a perfect shoe for themselves or a gift for a loved one, and watching them leave the store happy. – less

Yeah its cool cause you can be your self ! But at the same time its absolutely the worst job I've ever worked at in my 5 yrs in retail. The pay sucks and not FAIR and for a fact over time is always time and a half or at least time how the (excuse my french )over time at Genesco inc. less than minimum wage as a manager. SOMETHING FISHY ABOUT THEM 2 CHECKS – more... I WAS OUTTA THERE !!!! Educate thy self with class action suits & lawsuits! – less

A great atmosphere of creative and sales driven people, making a typical day a very competitive, yet relaxing time. The management is friendly and the staff is personable, but the hardest part of the job is the downtime when there are few customers in the store. The best part of the job is being able to have conversations with the customers as you help – more... them in their shopping experience, forging a bond of continued sales and service. – less

Journey's was my second job after high school and I was there for awhile and I really enjoyed it! Working there for a few months and putting a lot of work in I was promoted to Assistant Manager. It was a big accomplishment to me because I was able to prove I was a dedicated employee and willing to learn.
I was a team leader and supervised up to 9 employees – more... and socializing with customers made me enjoy my job. – less

sales and staff management were my daily goals, I learned alot about running a staff and promoting sales goals to push them to excel. My upper management was great, they left me alone for the most part and let me run the show as long as i was able to make our sales goals. the hardest part of the job was staying long hours on slow days so that you could – more... cut partimers to save payroll. the best part of the job was just having the freedom to move around the store talk and joke with customers. It was a laid back job if you let it be. – less

It was a difficult job and much was expected of you early on. They have a four on the floor motto where even if a customer asks for a pair of osiris shoes, you also have to bring them three other pairs that they will most likely decline and look at you like "dude, I only wanted this pair" which makes you do unnecessary and tedious work. And then management – more... complains when you're not fast enough, but how in the world can you be when you have to find a show that's similar to the one they asked, a popular shoe brand it something different, and something on sale, in addition to the pair they initially asked for. Too many sales goals and difficult to reach. You need to sell socks and the truth is, hardly anyone buys their overpriced socks when they can go to any place else and get them for cheap. The entire group of employees had been there for years and were all close without much room of letting anyone else in their clique. Pay was next to nothing minimum wage, coworkers were annoying with the exception of a few, and the backroom can take months to get the hang of. Quitting was a wonderful idea. – less

- Very Long hours
- Pay was based on commission for management
- Every other week were entitled to either one or two days off
- Open and close twice a week was required
- co workers were good
- No personal time

60 hour work weeks get old when you're not going anywhere. Almost no coaching or mentoring from managers.

Long hour shifts-which i don't mind
Love working around holidays its more of a challenge
Managing and building a successful team
Hardest part would be balancing hours
Learned how to be a leader and a manager

A typical work day was opening the store and doing morning paperwork. Then, sell, sell, sell! I learned that a better job title does not always mean a better job. My upper level management was rarely seen and had me train under a man who was living in the back room. VERY unprofessional. The hardest part of the job was when I was the only manager on – more... staff and worked open to close (9am to 9pm) for an entire month, Sunday through Saturday. The most enjoyable part of the job was hiring some excellent employees. – less

Always had a great time working there. very relaxing store. anyone is willing to help you out and even be your friend. loved working there.

A typical work day starts with arriving an hour prior to store opening, the opening manager opens registers, does transfer outs, morning paperwork, checks e-mails and preps the store for opening. We work on daily tasks between customers but priority is always given to the customer. Daily tasks include, checking in shipment, organizing shipment, and – more... insuring that all shoes are displayed properly. Managers are also responsible for returns, exchanges, delegation of work and any other issues that may arise.
In this job I learned how to delegate tasks more efficiently, I met a lot of amazing people that I will continue to stay in contact with and I think most importantly I learned that given the right motivation people will really surprise you as to what they can achieve. By far the most enjoyable part of the job was watching my part-timers succeed, and knowing I helped them get to that point.
The hardest part of my job was realizing that the hours required and the compensation don't add up, and unfortunately that's why i had to leave the company. – less

Typical day at work is being on the sales floor with your co-workers and try to sell as much shoes for your commission. Hardest part of the job is SOPs and if you make them or not.

sell shoes help customers.. stock key holder assistant manager really great place to work

I started as an Asst. Mgr. and turned out to be more responsible than my Store Mgr. They were constantly late and taking time off on a whim due to relationship problems (not related to the company).

My job was to manage the open/closing of the store, prep/send and receive shipments, properly stock and add to inventory, update pricing/sales and displays – more... on a regular basis. balance register, make bank deposits, lead team members in sales and training, handle disciplinary actions, etc.

Highlights of my day were customers who weren't sure what they were looking for. I could assist them in figuring out what worked for their budget or what they were really after by trying on different shoes, giving them information/descriptions of the products and their intent.

As an Asst. Mgr. I was given a weekly salary plus commissions for reaching/exceeding my sales goals. These goals were unrealistic as I typically was in the store alone and could not manage customers alone. Also, many times I was left doing work in the back while my hourly employees (who didn't make any commissioned sales) were on the floor selling shoes. Lastly, I ended up covering/trading shifts with my manager many times to my detriment, taking the slow morning shifts. – less

The atmosphere in Journeys is very lax and has a very easy-going staff at every location I had an opportunity to either work in or visit, the atmosphere does not outweigh the workload and long hours to the minuscule pay they offer. As a co-manager, I was given a very low salary each pay period and made commission on top with everything I sold. However, – more... with all the tasks left and another co-manager vying to sell as much as possible, the rest of the store operations would suffer.

On top of the disorganization, we were required to work 6 day weeks with the occasional 12-hour days with zero-overtime. – less

Do not have to much to say about this one they hired me thinking i was like my sister and extremely pretty and flirtatious and also a good waitress but turns out i am not the flirtatious type or a very good server, but even said they did offer me the hostess position.

I sold shoes and made commission. I rang up customers,stocked the shelves,completed inventory weekly.

I would come into work and have to sort the back room after the truck had dropped off the new shipment of shoes & accessories. After sorting the back room I would help set up displays and go out on to the floor and sell customers merchandise