Guest Service Assistant, Safat 13036, Kuwait - July 30, 2013
Usually, We have smooth work through out day, But we get busy especially at weekend where lots of families guests make check in.
I have learn the work volume of per- opening of hotel. Due to lots of movements of guest, I learn more about the types of guests, their needs, What actually they look in certain brand hotels. I work in a place where all my co-workers work for common goal. i.e . Guest Satisfaction. we have good team work with in the Team.
When we have 200 room check out and same rooms are back to back arrivals, I think that is the hardest part of job because lots of movements of guests. Most enjoyable part of job is dealing with the guest and their requests.