Supervisor (Former Employee), Rock Island – April 3, 2013
Pros: fun loving co-workers
Cons: upper management doesn't have a clue how to manage.
For the most part it's a busy atmosphere. The guests are extremely needy, demanding, and rude. Upper management caters to any guest with a complaint, even when that guest is just out to get something for free. No one stands up for the employees. The demands of any job in that facility are rediculous for the minimum wage that is received. Employees are – more... required to memorize, exhibit, and recite a lot of information about guest service and several other programs. I would not recommend. – less
Cocktail Waitress/Bartender (Former Employee), Rock Island, IL – March 26, 2013
Pros: almost all of it
I'd shoot my 5-Hour energy to start my night (usually worked 8pm-4am). I learned a lot about the guests, you get a lot of regulars come in. Management was the best I've ever worked under. My co-workers were all great, each with their own different personality, making the atmosphere so much fun. The hardest part of the job was dealing with customers – more... we had to cut off before they got drunk. All of it was enjoyable. – less