Senior Customer Service Representative, Kensington, MD - October 14, 2014
The weekdays are a bit slow, unless around the holidays, so there is a lot of hanging and censoring new merchandise. I have learned that customer service in retail can be a little rough. The management is ok. I feel like they could have been more of a unit because when the S.M. was not around, things were slightly different. My co-workers were great people and most of them have worked there for years. The hardest part of the job was dealing with rude customers. I am person who believes in treating people the way that you want to be treated, but I have learned that others do not believe in that. For some reason customers seem to think that since you are behind the register they can talk to you and treat you any kind of way. The most enjoyable part of the job is being recognized by co-workers, supervisors, or customers for the hard work that I do.