Anonymous (Former Employee) – United States – February 5, 2016
Be prepared to leave your personality at the door and be talked down to every day. Management is incompetent and doesn't keep employees in the loop. In addition be prepared to be discriminated against.
Was a fun place to work in until positions were centralized.
Branch Service Coordinator (Former Employee) – Easton, MA – January 30, 2016
I can say the branch I worked for had a terrific team. I had the best service manager who always supported me when I needed help and gave me the proper tools to do my job.
The team there was great but the leader of the branch didn't have the proper leadership skills and liked to micro manage. You have to trust your employees.
Unfortunately, my position got centralized to the headquarters which in my opinion is not always the best thing to do. You lose that local relationship with the customers when this happens causing customers to go elsewhere.
Benefits were good. Health insurance was kind of costly. Compensation for the position was very low for the work load that needed to be done.
Learned AR skills, Concur & SAP systems. Typical day was answering all incoming calls for service & sales departments. Made all reservations for service & sales personnel, i.e. hotel, car & plane reservations. Created sales orders for all phone orders & units sold by outside salesmen. The most enjoyable part was talking with & helping the customers placing orders.
learned different skills such as ar collections, concur, sap
Technical Administration (Current Employee) – Fredericksburg, VA – February 1, 2016
Kaeser is a very well-rounded company. My co-workers are pleasant to be around and work with. They are always willing to lend a hand or answer questions. Management are great leaders and let you manage your own workload without micromanaging. They really create an atmosphere that makes it enjoyable to go to work. Kaeser also offers great benefits and profit-sharing.
Accounting (Current Employee) – Fredericksburg, VA – July 11, 2012
I learned a lot about the SAP system due to constant growth. The management team can be fair but also overbearing at times. Communication of information does not reach all departments as needed. The work load at times can be light but also extremely heavy due the number of customers and branches. The co-workers make the day a lot easier.
A lot of cold calling, limited leads, feels like you are going over the same customers that other salesman in the area are covering. CRM is tedious and takes away from the time you could be speaking too or prospecting new clients.