Pros: Decent, hard working, well meaning 'Front-Line' employees
Cons: Top down, bottom line, unethical leadership; oppresive - good-ole-boy system, unscrupulous, manipulative, redefining the lines between morality and legality as it fits thier purposes
I find it interesting that so many people try to pretty-up the way they talk about this company during and after working for it. They are brainwashed, just like I was, and made to feel so greatful for having work and made to feel like they just cannot express the way they feel without some kind of punishment or consequence coming their way.
Don't be fooled by this company in terms of them being a great company to work for or to get service from. They 'toot' thier own horn so much that others just follow along, especially those who work for them. To those who feel this is the best company to work for, and for those who feel so comfortable with staying there for an entire career, I can attest that after decades of spotless, dedicated service - they will let you go without warning, escort you to the door like you're a criminal, and keep you from coming back despite your credentials and good standing. Just try to get back into the company, despite your experience with them, and despite the fact that your whole life has been invested in them. Also, don't confuse your personal greatfulness for a job, and your feeling better as a patient after treatment, with this company being the "Best place to work" or this company having "The Best Quality Service". You might also want to look into this company for its dedication to your personal freedoms and thier equality in hiring practices.