Many employees lacked necessary empathy training for working with patients. A better training program and removal of uncompassionate nursing staff would have made this job much better for those that lived at the facility. Fellow staff members were lazy, abusive to patients, rude, formed cliques which resulting in lots of fights, and would do the bare minimum whenever they could. It was very difficult to continue working at this job with such poor administration and management staff working over even poorer staff members. I would never work for that company ever again. I loved working with the children at the facility, they were a pure joy to be around, but working in such a negative environment was emotionally and physically draining.