Junior Tech for IT Consulting Firm
Kaos IT Solutions, LLC - New York, NY

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Kaos IT Solutions is a growing managed services provider servicing customers in the NYC and Northern NJ regions. We have a strong focus on the healthcare and SMB markets. We pride ourselves in the innovative solutions that we provide to our customers and the amazing team of engineers which we have assembled.

This position provides support and junior level engineering of desktop, laptop, server and related network technology. The support level includes the installation, configuration and troubleshooting of computer systems, network cabling and network peripherals. Job functions are performed at the company headquarters in NYC as well as on-premise at the customer site.

Required skills:

  • General troubleshooting and problem solving skills
  • Working knowledge of TCP/IP & related troubleshooting
  • Installation and configuration of network equipment and connectivity to T1, DSL, Cable etc…
  • Installation, configuration and troubleshooting of internet firewalls
  • Microsoft Windows XP, Vista, 7 +
  • Strong knowledge of troubleshooting OS and Hardware related issues (Windows)
  • Microsoft Windows Server 2003, 2008+
  • Active Directory, Installation Configuration and Maintenance
  • Backups – Varying products.
  • Microsoft Office 365
  • Microsoft Exchange Server (Any)
  • IT Consulting Background
  • Customer Service
  • Ability to work autonomously as well as with a team
  • Strong verbal and written communication skills

Additional but not required

  • Cisco Routers & Routing protocols
  • Cisco CUE, CUCM
  • IP Telephony of any kind
  • SQL Server 7, 2000, 2005, 2008+
  • Automation & Scripting
  • Thin client computing technologies such as XenApp or VMWare View
  • Virtualization – VMWare XenServer etc…
  • Kaseya
  • AutoTask
  • E-clinicalworks
  • Apple / Macintosh [ Hardware / Software Troubleshooting ]
  • Cabling, 66 Block, 110 Block Punch down, Cat 55+ cabling standards