Team Leader (Current Employee) – Fort Lauderdale, FL – October 21, 2016
ability to relate to student management answering calls and making calls for a today of 8 hours per day updating files communicating with different departments to make sure the application is being processed successfully transferring calls uploading documents collecting documents being very organized
Dental Assisting Externship Coordinator (Former Employee) – Indianapolis, IN – October 16, 2016
Kaplan had great pay, good benefits, but they worked you to death! I loved the free education that I received. Loved working with the students. The management left something to be desired, they wanted you to do your job, and anything else that you could do. I taught 2 classes a day with approximately 24 students in each class, any assignment you gave you had 48 papers to grade! So not just a 9-5 job! But I loved it and still hear from my former students. Hours are long, I was usually gone from home about 12-14 hours a day.
The job is supportive of education and family interests
Financial Aid Officer I (Current Employee) – Fort Lauderdale, FL – September 28, 2016
My job duties consist of redundancy and can be boring at times, however because of my fabulous coworkers, and my manager at times, we provide each other with "commercial breaks" by sharing an experience or a joke during different parts of the day. The best part of my job is not being responsible for anything extra when I am out of the office. It seems when you are off or on vacation, work piles up and nobody does anything for you, but with the job duties that I have, productivity is based on when you are present at work.
Adjunct Professor (Former Employee) – Virtual – September 20, 2016
They treat adjuncts poorly, will stop offering courses and not tell you. Started out with 3 courses, then cut to 2, then 1, now every other term if that a course is offered. No follow through on their policies such as giving a stipend for courses that don't run last minute....no notification that it will not run. A token low-enrollment (low pay) course is thrown your way to just keep you in the pool.
Many years of dedication and you could be done....but they wont tell you.
Military Admissions Advisor (Current Employee) – Orlando, FL – August 29, 2016
I start the day before: anything pending at the end of the day takes priority first thing in the morning, after daily am tasks and meeting with my supervisor. Then I follow through with the tasks needed to be done that day, as well as anything else that comes up. By the end of the day, I make up a to-do list for tomorrow, clean up my desk, and set out the pending things next to my list to tackle them first thing in the morning.
Financial Aid Administrative Coordinator (Former Employee) – Alpharetta, GA – August 3, 2016
I would like to say that I was able to assist with many roles but only because the management group in place at the time were not well equipped with HR abilities and assistance. The Associate Directors and Directors were allowing their managers to write and rewrite Job Descriptions as well as make changes to the benefit only of that Director. When we were required to meet new demands without proper notification or training to do the job, management would not support the employee
Able to expand my knowledge Operations Management
No support from management, no Real Job Description (always changing)
Something new everyday and the people were fun to work with
Technology Support Analyst (Former Employee) – Manchester, NH – July 12, 2016
While working for Kaplan everyday was something new. For example: It was decided to bring Imacs onsite and the local techs would be responsible for the installation and updating of systems. As a PC tech, this was a refreshing challenge to learn something new and grow with the company.
Always learning something new
Last 6 years to many layoffs - did not feel secure in job
Admissions Advisor (Current Employee) – Indianapolis, IN – July 6, 2016
I enjoy working for Kaplan University. I am looking to make a career change and leave the sales industry. The management team is excellent and they do a great job creating a positive culture. The hardest part of my job is being held accountable to meet goals, but there are some factors to meeting goal that are out of my control. The most enjoyable part of my job is the interaction I have every day with students and prospective students.
Good place to work, great staff but lacked honesty from the corporate offices
Department Chair Medical Assisting (Former Employee) – Omaha, NE – June 24, 2016
I was the Director of the Pulmonary Unit. I was responsible for all the management duties of the unit. I also worked with the patients on a daily basis. I learned a great deal about managing people, and maintaining an effective unit. Team work was a plus in this position.
Learning experience and patient outcomes
On-call 24/7; this was very difficult for my family
Course Curriculum Developer and Adjunct Instructor (Former Employee) – Chicago, IL – August 29, 2016
Loved developing course content (curriculum) for Health Sciences courses as part of the course development team remotely. Enjoyed working with other team members of Health Sciences Department. Enjoyed helping students succeed in meeting their education goals.
Everyday you walk in the door is another opportunity to change someone's life. There is always someone not ready for change but you have to be the one who can paint the picture of hope. Everyday you learn something new that either helps you individually grow or helps build your team be more productive.
Accounts Receivable Associate (Former Employee) – Hawthorne, NY – June 17, 2016
Kaplan is focused on educating students around the world. Every employee at Kaplan has to realize that he/she plays an important role in the whole process.There are a lot of new methods to achieve the goal of the company. It's crucial for the employees to be proactive and show the incentive.
LSAT Course Instructor & Tutor (Current Employee) – New York, NY – October 3, 2016
I have been teaching for Kaplan for 3 years and my experience has been gradually getting worse. I have never gotten a raise or even qualified for a review despite having very good experiences with my students who seemed to like me a lot and whose scores improved. It seems to me that the company is not as concerned as it should be with keeping experienced and valuable instructors on board. In addition to the pay issue, management has been less helpful and responsive than they were when I began teaching 3 years ago. I have also had to spend more time than necessary dealing with IT issues just to access platforms necessary to do my job. Overall, it was a good experience and I enjoyed teaching very much, but I found that the company does not adequately support its instructors and they did not reasonably review me so that I might qualify for a raise.
The salary and environment at Kaplan Are nice. Because of gainful employment and the business of Online Universities suffering, it's slowly but surely killing the business. Online schooling as a whole is suffering. Kaplan treated me well tho.
Teaching Assistant (Current Employee) – Chicago, IL – August 4, 2016
Its a good company to work with, Its a great work environment and learning opportunity in the academic field. This is a great starting point for anyone who wants to pursue teaching as their full time career in the future. Great quality of students and satisfactory compensation.
Senior Admissions Advisor SBS (Current Employee) – Fort Lauderdale, FL – June 16, 2016
Kaplan University is a great place to work. A typical day involves guiding students in their decisions with attaining a better future through education. I have learned that even though some roadblocks may seem insurmountable, nothing is unattainable with patience and persistence. Management is very supportive of assisting advisors with difficulties they may experience with students. Co-workers are family oriented and supportive. Everyone feels like one big family.The hardest part of my job will be when I leave to go elsewhere. I truly hate to go but I need to keep growing in my professional life and that involves relocating back to North Carolina. The most enjoyable part of the job has been working with the Difference Makers, United Way, and Browared ARC.
Director - Content Development - KHEG (Current Employee) – Fort Lauderdale, FL – June 20, 2016
Kaplan offers employees the opportunity to gain valuable experience within their specialized field. My employment at Kaplan allowed me to gain experience in digital and social media marketing as well as, video content development and editing.
Top-level management was knowledgable and well-respected within the organization. I also had the good fortune to work with an outstanding group of individuals that help support our marketing efforts.
The most difficult aspect of my job at Kaplan is working through projects that are delayed by multiple layers of approval. This often results is missed opportunities and revenue.
The best part of my experience at Kaplan has been the opportunity to work with talented, dedicated individuals and the opportunity to gain new experience and learn, perfect new skills.
Finance & Business Analyst (Former Employee) – New York, NY – April 22, 2016
During my time at Kaplan I had the opportunity to work directly with the CEO, CFO, Presidents, and Vice Presidents. I was able to get a first had look at how a company with $300 million in revenue is managed and operated. I was involved with the business turnaround phase, and daily financial management of the firm. My Co-workers were all highly educated, motivated, and dedicated people. The hardest part of the job was maintaining profitability through expense management, while sales and revenue were flat. The most enjoyable part of the job was working so closing with executive and C-level management, and learning how to properly run a business.
Great place I learned alot with my education, hardest part of job is living on campus sometimes, the managers of me have changed three times. The most enjoyable thing was greeting guest and helping others.