school (Current Employee), online – September 12, 2014
I have moved up with this company twice already, this has been the best learning experience for me by far. It's just a shame that I had to move away to South Carolina to find work and leave my loved ones behind.
Admissions Advisor (Former Employee), Orlando, FL – September 11, 2014
Pros: i was able to help people
Cons: company was understand investigation for unethical behavior and had to layoff over 200 at one time
A typical day at Kaplan University entailed encouraging and enrolling people that inquired about school into a college program. I also assisted in and obtained financial aid including student loans selecting courses and programs. The management team treated this position more as a hard core sales environment and forced people to obtain loans and enroll – more... without realizing the financial obligation. I felt that management created a very hostile and competitive environment among employees. The hardest part of the job was getting people enrolled who clearly had no clue about debt involved in furthering their education. The enjoyable part of the job was when a person was fully aware and ready to actually make a commitment to "Changing Their Life" and furthering their education. – less
Instructor (Current Employee), Brownsville, TX – September 2, 2014
Pros: rewarding field
There is no typical day at work. Every day is different with new challenges and experiences. My coworkers are awesome individuals. The hardest part of my job is saying goodbye to our students but seeing them accomplish what they one day started is truly the greatest reward from this job.
Aggressive sales environment, good team atmosphere
Training Specialist (Former Employee), Plantation, Florida – August 20, 2014
As a Training Specialist a typical work day involved developing new hire training content, facilitating new and continuing education group and individual sessions, coaching and collaborating with client managers to identify goals and the best course of action to reach them in a reasonable timeframe.
Admissions Advisor (Former Employee), Manchester, NH – August 6, 2014
Would not recommend this company to my worst enemy. Treated people poorly. Unrealistic metrics driven expectations . Only allowed to use canned presentation to prospective students. Managers sit in with interview with potential students ,critique every word you use in your conversation to direct you to stay on track with the canned interview monologue. – more... Micro managed , poor management ,unrealistic, morally bankrupt, unstable work environment. School I worked in was around for 80 years before Kaplan took over. Took them 5 years to close the doors – less
Students Admissions Representative/Re-entry (Former Employee), Fort Lauderdale, FL – August 5, 2014
Pros: large, energetic work environment
Cons: if management does niot like you, you are out
I worked at Kaplan University when it was a College, before the University was added. I experienced Kaplan as it grew from a one location one school to multi-location campus and online school. It definitely went through it's growing pains but has come out as a strong online University with the Higher Education industry.
I started in Admissions and – more... was promoted to the office for returning students, where I eventually worked from home for the final 2.5 years of my Kaplan Career.
Management was very supportive at the beginning of my career. Many of the management team had grown from an admissions position and understood what is was like to start from the "bottom" and work you way up. Kaplan University started hiring in new executives, that started hiring in their friends, previous co-workers and family members. The executive positions became very fraternal-like and only kept employees that would benefit them. One of the best managers I have ever had was forced to quit Kaplan because of the way he was mistreated within the school. This person started the re-entry department, made it the strong/lucrative department that it was, and the was forced to leave. I soon left the school to move onto another chapter in my career.
Overall, it is nice to see Kaplan University grow into what it is today. – less