There is no diversity in the workplace nor room for advancements. Management advances base on who you know and not accomplishments or experience.
Sr. Admission's Counselor (Former Employee) – Hagerstown, MD – December 11, 2015
Poor management from the President and Managers were the results of employees resigning, therefore, that revolving door was very prominent at Kaplan. In addition, Kaplan did not practice diversity and their hiring practices were very disdain. There were several complaints regarding Kaplan which affected its student retention: non recognition of their employees, consequently affected productivity; tuition was extremely high; Kaplan did not provide growth opportunities for their employees as well. While education was free for employees, many employees as well as myself would rather pay at a traditional university due to the incompetence of the Executive staff at the university.