Kaplan Employee Reviews

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Good people to work with
Manager (Former Employee) –  Las Vegas, NVOctober 15, 2017
The people at Kaplan are great. They also offer training and sometimes send you out of state for professional development. The best part of the job is working with instructors and students.
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Flexible and Fun Place to Work
Lead Instructor/Site Coordinator (Current Employee) –  Saginaw, MIOctober 11, 2017
Kaplan is a great place to work because they are willing to work around your schedule and provide many opportunities to work within your region. Also there are many discounts on services that are provided by being simply part time.
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Part time student job
Student Brand Ambassador (Current Employee) –  East Lansing, MIOctober 11, 2017
I worked about 5 hours a week as an ambassador for Kaplan on a college campus. Received a free Kaplan course after working for a year and paid $15/hour. Really great student job for people interested in graduate school.
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Worst company to work for
Independent Contractor (Former Employee) –  Detroit, MIOctober 9, 2017
The job itself was great....I love the stores...BUT this company doesn't not pay you on time and you don't get paid for drive time like other company do pay.....Would highly recommend not working for this company......It's a family owned business that is not understanding about anything. It takes days for them to reply back to you and the pay sucks and your in each store longer than 2 hours at a time because the racks are so messed up.
Pros
Liked working for the stores
Cons
not paid even and long hours
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Sales, Administrative
Graduate Admissions Advisor (Former Employee) –  Plantation, FLOctober 8, 2017
Large number of employees and very quick paced environment. Everyone helps each other if there is a problem. My job was to specifically enroll the employees in all locations who received free or discounted tuition for attending the university.
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Great place to work
NCLEX Faculty Test Prep (Current Employee) –  Scranton, PAOctober 5, 2017
I thoroughly enjoy working for Kaplan University. The training is very extensive and my manager is always available to assist or answer any questions.
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High Stress, Arrogance, Low Support, Almost No Good Training
Admissions Advisor / Team Lead (Current Employee) –  Fort Lauderdale, FLOctober 5, 2017
Nine years there, no job progression. Very cliquey, cut-throat, apolitical leadership. Does not use their resources. Slow to learn. Stubborn in adapting. Toxic.
Pros
Great pay and benefits
Cons
Poor leadership, toxic culture.
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Manager
Program Chair (Former Employee) –  Baltimore, MDOctober 5, 2017
As a manager, your position can end if you don't keep up with recruitment of students. Very unstable environment. Like working as a used car salesman.
Pros
None
Cons
None
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Great Place
Curriculum Operations Coordinator (Current Employee) –  RemoteOctober 4, 2017
Kaplan is a great place to work, however advancement is limited within smaller departments. Work - Life balance is fair and managers are flexible with employees.
Pros
Great work culture
Cons
Lack advancement opportunities
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Great Inviting Workplace
Implementations Specialist (Current Employee) –  La Crosse, WIOctober 3, 2017
Everyone is friendly and welcoming. Management is fantastic and cares about you and your career. I look forward to coming to work every day. I enjoy the every day challenges of my job, every day has new challenges to face and figure out.
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Not my favorite
Medical Assistant Instructor (Former Employee) –  Fresno, CAOctober 3, 2017
My boss was horrible. She always had a problem and it always seemed to be me. I felt like it was personal. The work was fine but the pay is low. They also did not pay for events that you are required to attend. The culture was okay. I did enjoy the classroom and my students.
Pros
Graduations
Cons
My boss was not a friendly person
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Busy Work Place
Academic Advisor (Current Employee) –  Fort Lauderdale, FLOctober 2, 2017
Answering questions for students over the phone and registering student for upcoming classes. Reviewing degree plans with student so they can see there upcoming class and reviewing transcripts with students
Pros
Paid Time Off, 401K
Cons
No Advancement
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They keep eliminating positions
Academic Manager (Former Employee) –  Naperville, ILOctober 2, 2017
They eliminate positions at least once a yr and you have to apply to other positions to stay with Kaplan. Working there for over 8 years, I had at least 10 different bosses.
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Great environment, smart managers
Small group facilitator (Former Employee) –  Manhattan, NYOctober 1, 2017
Day is perfectly organized, everybody knows their tasks.
Managers are interested not only in employees' performance but also in their satisfaction with their work process. They are always willing to help.
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Fun place to work for
Adjunct Instructor (Current Employee) –  Chicago, ILSeptember 30, 2017
Teaching students on line Crime Scene documenting, processing crime scenes, collecting evidence and writing reports...................................
Pros
great place to work
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Innovative teaching
Instructor (Former Employee) –  Madison, WISeptember 29, 2017
Kaplan is a leader for developing innovative, current teaching methods. They provide a clear rhetoric for how to engage in the curriculum, and use e-teaching very well.
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Great Benefits/ poor Management
Virtual Admissions Advisor/ Manager (Former Employee) –  Fort Lauderdale, FLSeptember 28, 2017
Kaplan is a company that hasn't mastered any component of its vehicle. Kaplan got lucky by being in the right space at the right time. There is a constant revolving door to due heavy politics. The politics are enforced by those that don't want to lose their jobs so they create a culture of fear. Most people choose to work from home even if they get denied because its like slow death working in the office. They encourage bullying and any method to get people to fall in line. The merger that occurred with Purdue will be an upset for Purdue once they realize that they need to get rid of the "old heads" in order to move forward with a new way of thinking.
Pros
Flexible work schedule, Work From Home Opportunities
Cons
Management learns on the fly, Leads are poorly managed and always goes to favorites, Bullying is encouraged instead of frowned upon, Managers are always right and employees are always wrong.
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Excellent Company Culture
College Prep Instructor (Former Employee) –  MarylandSeptember 23, 2017
Excellent staff of experts in their field, all working to make each other better and serve the students and families that use Kaplan products. Part-time work is well-paid, but not consistent.
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Its not all bad but they can do better
Student Finance Coordinator (Former Employee) –  Orlando, FLSeptember 21, 2017
they people are great but the work load in financial aid was way too much t times a team of 10 people would handle 1800 financial aid calls from students i a very buzy week
Pros
Great people to work with
Cons
Management place to much stressful work on people
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At least my manager was cool...
Registration Specialist (Former Employee) –  Chicago, ILSeptember 19, 2017
Kaplan is a horrible place, but at least my manager was cool to work with. The job was stressful and sometimes very disheartening, but he made it fun and made me want to come in every day.
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Overall rating

3.7
Based on 1,192 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.6
Job Security/Advancement
3.0
Management
3.3
Culture
3.6