Pros: management, great job experience, challenging opportunites
Cons: no advancement available, prefers quantity over quality
A typical work day would include receiving a list of students to packaging, correct over awards/under awards,balance the account or credit balances. Most of the time your on a special project if your one of the top employees.Working at Kaplan was a great experience I learned a lot about Financial Aid and how Military benefits work. Management was okay, as usual if you don't do your work and messing around then they will be on your back. Management understands that life happens and are willing to a certain extent work with you. there is no advancement opportunity, they prefer quantity over quality. I didn't find the job hard, there were challenging moments but nothing too hard to overcome. The most enjoyable part was helping students, and becoming a family with employees.