National Dealer Relations (Former Employee) – Carmel, IN – July 24, 2017
My manager sat in her office with the lights off and door closed most days. Never gave us any feedback and always avoided you and every question that you asked. I have never seen a management/leadership style quite like hers. Her lack of managing the team was obvious and caused many problems amongst team members. It was a call center and everyone would yell at you if you talked on the phone to loud. Very bad experience and would not recommend working there.
Never worked a full time job, and it was different. Good or bad is up to you. PROS: GREAT benefits, pay, and hours. People are mostly friendly and open. CONS: Management is a little all over the place, tend to pick favorites, people always gossiping like high schoolers, some dealers are rude.
Administrative Assistant (Current Employee) – Acton, MA – June 21, 2017
great company, good people, good management, good hours, interesting work, great customers, the hardest part of the job is the communication between employees, there is a lot of paperwork and things tend to get lost
Title Clerk (Current Employee) – Albany, NY – June 3, 2017
You bust my your butt for no recognition I have a degree and someone with no education was picked for a promotion who didn't go a single hour of overtime while the rest of us did I can't even begin to say how much this place sucks
Accounts Payable Processor (Former Employee) – Carmel, IN – May 26, 2017
Too many clicks. Best not to share anything of yourself, because there will be someone who doesn't like you for that very reason. And going to a supervisor about the noise is pointless, because then they ridicule you in letting everyone else know you complained. Supervisor came up through the ranks, but still acts juvenile like the rest of the group connecting still with the clicks. Treats you differently if you are a temp as well.
Locksmith technition (Former Employee) – Chicago, IL – May 21, 2017
I was lied to in tge begining i have over 20 years experience in locksmithing and they started me with 13 per hour when i was told 20 per hour management is bad they want you to manage and take calls and schedule the buisiness and you have to get new accounts for them everday or you will get fired your better off opening your own buisiness.it was busy when i first started but they lost a big account so i was working from full time to part time billion dollar company that cant pay and insurance is horrible its obama care stay away!!
Security Guard I (Current Employee) – Plainfield, IN – May 21, 2017
The Benefits are the greatest part of this place. You gain time off a month after employment. There is no moving up though and you have to suck up hard to even try to get anywhere. You are never appreciated for the extra things you do. The manager never checks in with us and only cares if anything involves him or the company itself,
So many improvements needed.
Management, ignorance, no recognition for hardwork
Staff works well with questions and they return calls very quickly. Always changing their work format.
Auto Dmage Inspector (Former Employee) – Carmel, IN – May 12, 2017
lots of travel, poor mileage compensation. long hours and very technical work cycle. Lots of staff keeping u aware of policy changes and they keep the customer and lease turn ins or inspections handle quickly and keep dealers happy!
Account Administrator (Former Employee) – Mira Loma, CA – May 11, 2017
Very good company to work for. Management looks out for employees. General Manager was very friendly and open. Fun, fast paced environment that offered a position that makes you feel good about what you do.
Being that this is a job that is largely based on volume, when work is slow, you really feel it. The day tends to drag on if the volume isn't there. You work outside in all kinds of weather so if your are against that then this isn't the job for you. Productivity is key here so you have to always keep that in mind at all times. Management can be a bit sloppy and incompetent at times, tot he point where it makes you question how people got their positions in the first place. Raises are very dismal. A bright spot to the job, if any, is the fact that you occasionally get to see some very nice automobiles.
Good benefits, convenient location
Dismal pay raises, no opportunities for advancement, often incompetent management
Customer Service Representative (Current Employee) – Cincinnati, OH – April 23, 2017
poor working conditions , very stressful, terrible management, very demanding for low pay. Expects you to perform duties that they won't do. The worst place I have ever worked in my life. But they have a great time off package
paid time off
long hours, company does not care about you as a person you are just a number.
Great benefits but no support from management or HR
Dealer Service Specialist (Former Employee) – Memphis, TN – April 16, 2017
The manager is given freedom to do whatever he wants including not working. The upper management has no consideration for others. I worked long hours with no help from manager. Manager delegated all his responsibilitues to others which added to the pressure. When you complained about unethical practices to HR, they did nothing. Retaliation ran rampt.
Adesa (Current Employee) – Indianapolis, IN – April 12, 2017
Where to start ," Do as I say not as I do ." Create rules just to break them as long as you dont get in trouble if so, " Why did you go against the rules " MGMT. Unless your in bed with them good luck getting ahead .