Manager, Preventive Maintenance (Former Employee) – Arlington, VA – July 5, 2017
After almost 20 years at Kastle Systems, the workplace environment became more of a family atmosphere than your typical workplace. Coworkers would share knowledge with each other which heightened individual experience.
HEAD OF FACILITIES AND OFFICE MANAGER (Former Employee) – Arlington, VA – June 13, 2017
I only worked at the company for 1 1/2 years, but I enjoyed the job and the work environment. I believe the firm was sold a few years ago and is now under new management - my experience was over 14 years ago.
Customer Service Representative (Current Employee) – Falls Church, VA – January 19, 2017
I was told about growth and advancement opportunities that do not exist pay is low some people make as low as $11- $14 but have been here for 5 to 10 yrs plus management wants friends not quality employees this place is full of yes men different rules apply to each shift favoritism is at an all time high some people are allow to literally do the bare minimum or no work at all i cant wait to get out of this place I hate coming to work
Senior Account Manager (Former Employee) – Arlington, VA – October 30, 2015
No diversity, no work/balance life, just depressing. Upper management showed a lot of favoritism. The equipment was for out dated and the technicians and the customers complained all the time, no room for growth.
Alarm Service Coordinator (Former Employee) – Houston, Texas – May 24, 2015
Kastle is an alarm monitoring company. This company has a good reputation and a good team to work with. I enjoyed working with this company and if you dont mind working in a room without windows, it is a good place to work for.
Fast-paced and customer friendly work environment.
Sr. Billing Support Analyst (Current Employee) – Falls Church, VA – April 28, 2015
Great place to work for an energetic, Security technology enthusiast. The company strives to bring on new talent, college educated and open to contribute in improving processes and compliment the culture. Excellent customer service skills and strong multi-tasking ability a must.
Fruit, Doughnuts & popcorn every Friday and company sponsored outings.
Company doesn't 401K match and not many paid holidays
Operator/alarmist (Current Employee) – philadelphia – April 7, 2015
Extremely unprofessional management. Everybody walks around like they are in charge but nobody knows what to do when the company has real issues. I'm currently employed here and I'm just waiting for something better. It's laid back though. I spend most of the time browsing in my phone. If your in school this place is perfect. You can get alot of work done and pay the bills at the same time. But this place is filled with gossip and micro management.
you get paid! don't really have to work hard.
this place makes you lazy. management is a bunch of retards especially the operations manager.
Customer Service Operator (Former Employee) – Houston, TX – February 23, 2015
The people here are so unprofessional. The managers can be so CATTY! They attempt to use intimidation, and bullying under the guise that its your performance if you disagree with their methods. I could not wait to get out of there. I would have rather been unemployed than to have stayed there and put up with that kind of Craziness!! STAY AWAY!!
Customer Care Operator (Current Employee) – Falls Church, VA – January 11, 2015
A typical day at my job is calling dispatching . Ive learned at this job is that you can never check yourself enough when it comes down to making sure you followed proper protocol. the hardest part of my job is checking yourself, you can easily forget a procedure, then having the possibility of endangering someone's life. The hardest part of my job is having to putting to someone at ease who is panicing. Whether is be an elevator trap, or someone is in danger. The most enjoyable part of my jobis helping someone.
short break( cutt short to clock-in), no room for advancement
Company with good people but no longterm possiblities
Client Service Support (Current Employee) – Falls Church, VA – August 17, 2014
This company is comprised of college students mostly. The turnover rate is high because this is considered a place to stop on the way to the career you want not the destination.The people who have been with the company for long term are treated unfair with lack of opportunities for growth. This company prefers to higher outside rather then promote within.
Free Breakfast on Friday and good benefits
No clear career path. No advancement oppurtunities
Account Manager (Former Employee) – Roslyn, Virginia – August 6, 2014
Kastle Systems provided security systems for office buildings and the suites inside of office buildings. One of he many things that Kasle did for its customers was to manage access to office buildings, suites or individual rooms in a suite.I was an Account Manager at Kastle Systems. I managed all aspects of the client.