Kelley Blue Book Employee Reviews

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Fun. Amazing. Job.
Temp - Insight Global (Former Employee) –  Irvine, CAOctober 28, 2016
I really loved working as a contractor for Kelley Blue Book, they were very involved in doing the right things and supporting their co-workers as well as their community. I really wanted to be hired on here as a Full Time Employee. My boss was amazing, the best I have ever had. He was very patient and understanding and I really was on the same level with him whenever I needed to talk to him,\
The team is like a family. They would do things together in and out of work as a team
Pros
Free lunches, Friday Morning Bagels, Open door policy
Cons
Was a contractor
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Best Place I've Ever Worked
Customer Service Representative (Call Center) (Former Employee) –  Irvine, CAJune 13, 2016
I absolutely loved working for KBB, I wish I was still there. So much opportunity to grow within or under the COX umbrella. The free breakfast every Friday just put a cherry on top of the fact the KBB is a great company. Not only could you stop by the CEO's office and say hello whenever...they welcomed every employee's suggestions or opinions. Love Love Love KBB.
Pros
Free Breakfast Every Friday
Cons
Expensive Health Insurance
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ok place to work
Worker (Former Employee) –  Irvine, CAOctober 2, 2015
Ok place to work, No clear path for advancement. Great benefits. Depending on potion could be a great place to work. overall great atmosphere.
Pros
Great benifits
Cons
No clear path for advancement
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Great people, fun environment, and always busy
Project Manager (Former Employee) –  Irvine, CAJune 10, 2015
KBB is a fun place to work. We are always busy, lots of different projects, and great brand to work for. Most managers are fair but in some areas of the company, there is a lot of stress and micro-management from the managers.
Pay and benefits are competitive.
The best part of the company is its employees. Everyone is eager to succeed, work hard, and make a contribution.
Pros
Fun atmosphere.
Cons
Micro-management
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Great Environment!
Staff Accountant (Consultant) (Former Employee) –  Irvine, CAJune 1, 2015
This is definitely a company with an "open door" policy. Management is very approachable and helpful. The people are friendly and welcoming. Company wide events and activities are common and KBB is very involved in giving back to the community. They participate in CANstruction (food for the needy), St Jude's Walk for Cancer, and many others.
Pros
Breakfast Fridays and occiasional lunches
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Excellent Company
PUBLICATIONS ANALYST (Current Employee) –  Irvine, CAJanuary 2, 2015
Excellent Company--10 year experience
I love the people and I enjoy the work. All the information that is available at your finger tips is amazing.
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Great company
Analyst (Current Employee) –  Irvine, CAAugust 11, 2014
This is the 2nd time I've done this review. This is a great company to work for, learning lots about the auto industry.
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Controller position
Controller (Former Employee) –  Irvine, CAMarch 4, 2014
Controller position ; great place to work; accounting operation transferred to Autotrader in Atlanta
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Extremely political
Director (Former Employee) –  IrvineFebruary 5, 2014
Hidden agendas and double talk abounds at kbb. It is the untrusted resource. Management is horrible here! Be prepared to be back stabbed and be careful who you can trust. There are a few people concerned with producing good work and they are the ones who get overlooked.
Pros
Training opportunities
Cons
Political atmosphere and horrible middle management
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It used to be a great place to work
mid-level (Current Employee) –  Irvine, CANovember 24, 2013
New management team is energetic but inexperienced. Inconsistency between their words and actions, resulting in low trust. Process work and visibility are now valued over results. People (worker bees) are good, but many are looking to leave. Financial goals will be achieved but at what expense? Executives not acknowledging their role in increasing attrition. Lots of favoritism and cronyism. Few women and minorities in leadership roles. New leaders and "rising stars" are carbon copies of senior leader. Divergent opinions have negative consequences.
Pros
Friday breakfast, fancy drink machines
Cons
No work-life balance, compensation is not competitive, very political
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Fun place to work
Web Statistical Analyst (Former Employee) –  Irvine, CAOctober 21, 2013
Nice and professional people. Fun environment.

Minimum micromanagement.

Growing company.
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Decent company, but some serious issues
Product Support Specialist (Former Employee) –  Irvine, CAJuly 22, 2013
KBB was a decent place to work. Corporate vision is easy to get behind, and the majority of employees there are great people. The company encourages its people to learn and expand their knowledge base. The general atmosphere is relaxed and they even allow blue jeans. KBB operates with strong technology and maintains a helpful IT department for its employees. Overall, the salaries and benefits are decent.

On the other hand, KBB is plagued by micro-management. Too many cooks in the kitchen. This led to a lot of unnecessary meetings, unwieldy and convoluted processes, and inconsistent accountability; too many managers just lacked the knowledgeable in either their team or their product. While there are opportunities for growth, there was a lot of entitlement and elitism going on. Errors were often subjected to "pass the buck" to the lowest ranked team member while disregarding established policies and procedures. Weekly scheduled one-on-ones were considered to be verbal warnings in certain departments; while not illegal, this practice is highly unethical and two-faced.

In addition, managers were sorely detached regarding their employees well-being- both work-based and personal. KBB prefers the "leave the personal issues at home" practice, but some general human behavior cannot nor should not be ignored.
Pros
Relaxed atmosphere, easy dress code, benefits
Cons
Micro-management, entitlement, constantly changing processes to by-pass issues rather than correct
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Review at KBB
Sr.QA.Analyst (Current Employee) –  Irvine, CA, USAMay 14, 2013
A wonderfull place to work and grow. Good chances to learn the new technology and full use of our skills. Good Pay and well treated peers.
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Good place to work
Road Test Editor (Current Employee) –  Irvine, CAOctober 6, 2012
It's a great place to work and good niche in the automotive field
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Expect to be micromanaged!
Sr. Project Manager (Current Employee) –  Irvine, CAJune 16, 2012
KBB as a company and most of the people are a good group (with the exception of the PMO). The company is quite old school, very 50's mentality push for leadership with very limited ways of showing you are a leader. With AutoTrader coming in, it has changed. KBB needed bailout but the small, 'quaintness' of the company has gone away.

The projects are not challenging and do not warrant the 'sense of urgency' the job description depicts. You will have a one on one once a week and it will be grueling. You will be micro-managed and potentially bullied if you are not perfect and do not try to speak your mind or have an opinion, the relationship will get worse. If you are a fun person expect that to be put to rest if you are a project manager, and do not be fooled in the interview. Be careful of 'wolves in sheep's clothing.'
Pros
jeans to work, decent co-workers, commitment to community, decent salary because of autotrader big pockets
Cons
management in the pmo, focused on perception not results, micro-management, not fun
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Was a Great Place Work...
Web Team (Current Employee) –  Irvine, CAApril 26, 2012
KBB has a great history and culture, but the biggest mistake they did was letting AutoTrader acquire them. In the past year and half since its acquisition, AutoTrader's know-it-all sweater clad robots have swarmed the place and have been successfully killing off that great, entrepreneurial culture that defined KBB.

They are rapidly moving from a fast-paced, get it done quickly approach to one of endless documents and presentations. You could really thrive in the old environment. Really sad that si slowly going away. I expect a lot of the better people will be jumping ship soon. Benefits and work/life balance were good, but I expect that to change too.

If you're OK with the traditional, 100 page requirements-document approach to development, then this is the place for you. Otherwise, look elsewhere. The old KBB will be missed.
Pros
great work life balance and very smart people, for now.
Cons
very heavy top-down management from parent company
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Learned a lot
Market Research Analyst Surveys (Contractor) (Former Employee) –  Irvine, CAMarch 23, 2012
Data Analysis, Programing surveys, Preparing Presentations on PowerPoint, Creating surveys, presenting clints.
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Used to be great...
account rep (Current Employee) –  dallasFebruary 29, 2012
But then the January 2012 buyout happened. Thanks Cox Enterprises
Pros
flexible schedule
Cons
eliminated bonuses, work outside, working with dealership management
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Overall rating

3.5
Based on 19 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.5
Job Security/Advancement
2.7
Management
2.9
Culture
3.2

Kelley Blue Book Reviews by Location

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