Pros: opportunities to learn different aspects of the call center and new products.
Cons: no benefits, pay rate was not competitive, organization.
I enjoyed my time at Kelly Services for the Apple Project. It did allow me to work in all aspects of the call center industry. The benefits were not very fulfilling, nor was the pay for the amount of work that was given. However, I always completed my assignments on or before the due date. The management team was not very organized, and sometimes there – more... was no direction given to get started. Although I work very well with little or no supervision there were times where I did not have access to information that was pertinent to achieve the goals given. I loved training in the virtual setting and my co workers were great. – less