Great workplace, good benefits and warm, friendly environment
Registered Medical Assistant I (Former Employee) – The Woodlands, TX – August 12, 2014
I learned a lot from Kelsey. Working independently in different departments helped me become flexible, knowledgeable and have a wide variety of skills. I worked as a Specialty float so every day is a different challenge, dealing with different types of patients. Depending on where they need me on a particular day, I could go from ENT one day to Surgery the next day and to Cardiology the next. It is a pretty interesting and exciting position as I get to know many different specialties, personalities as well as it expanded my knowledge of the medical field. I enjoy my job everyday, my co-workers are very friendly, they became my family! My supervisor was amazing. The hardest part of the job was none. I learned everything right away and I was able to perform my job efficiently without any problems. I enjoyed what I did at Kelsey-Seybold.
Nursing Supervisor II (Current Employee) – Houston, TX – April 5, 2016
Overall Kelsey-Seybold Clinic is a great company to work for. Good hours, great benefits, good salary. There are issues with fast growth, communication of ongoing changes, inconsistent treatment and decisions from upper management.
For a supervisor not much support depending on the clinic you are assigned and unrealistic expectations on work load. Great opportunities to learn and grow. Co-workers and team wonderful. Most rewarding is being a part of a great caring team that go above and beyond for the patient.
If you are a new nurse don't work here. You are basically a secretary. On the phones all day and doing paperwork is not nursing. The management over my department (ortho) was very non compassionate and only cared about "staffing the clinic" the turnover rate In the department was really high a nurse left every month seemed like. overall it's an great place to work for a retired or pregnant nurse who wants to sit down all day! honestly would have stayed if supervisor wasn't so rude.
A good old boy culture where the employees are treated like scum.
Management (Former Employee) – Pearland, TX – January 29, 2016
Don't expect decent raises or promotions; the crooked management have decided who get the promotion long before the job is posted. You apply for an internal job knowing that you have no chance to obtain it as it is all just a process of formality.
Senior management could care less about the employee unless you are in "the click". They ignore your concerns and don't even try to take time to get to know you. They even walk right past the workers who keep the business afloat and could care less about speaking to them.
If you don't kiss butt and fraternize with management you won't ever get a leg up in the company. Hard work and results seems like a negative than a positive.
Anyone that comes in with ideas of improvement are seen as a threat to others job so the management team either claims your idea as their own or flat out ignore the idea.
It isn't surprising that this company not so long ago came out of bankruptcy and had to be financially supported by St Lukes. The leaders of the company are horrible and don't live by the companies missions and values. The organization is slow to respond to growing competition so there is no doubt that it will fall again. Poor management will down an organization every time.
8-5 schedules, Job Stability
Horrid Management, Favoritism, Good Ole Boy Culture, No Advancement, Poor Training, Expensive Medical, Zero Integrity
Health Care Service Representative II (Current Employee) – Houston, TX – December 29, 2015
Overall a great atmosphere and management. The possibility of growth within the company is highly praised and during my tenure I have witnessed many people move on to greater positions within the company.
Department Support Specialist I (Current Employee) – Sugar Land, TX – July 21, 2016
Typical day at work involves making sure patient care is provided at all times and patient are directed to their area of services needed. What I have learned here is treating patients with respect and being friendly, along with providing them with services that met his or her needs makes them come back. Management do not spend time with employees because they feel they know us well enough to get the job done but not well enough to know what job skills each employees is capable of preforming. My co-works are respectful and helpful toward one another, we can talk and encourage one another to get to the next level of our lives or career. The only hard part of the job is not being able to help everyone by the end of the day because time does not allow it but there is always tomorrow. The most enjoyable part of the job is when patients come back and tell you how much they appreciate all your hard work and how you help them get through what seem like a difficult time for them.
INSURANCE FOLLOW-UP TEAM LEAD (Current Employee) – Pearland, TX – September 2, 2015
• Analyze employee statistics for data entry and collections. • Perform monthly employee audits • Provide feedback to employees on weekly or monthly basis as needed • Check and verify Pre- certifications for medical procedures. • Provide training on new policies and new changes • Train employees on benefits and operating systems • Insurance follow-up and claim status inquires by telephone and use of various payer websites. • Collect payments for patients appointments and past due balances. • Run and maintain monthly A/R for clinics.
I really miss this job, everyone was so helpful ad friendly
HIM Tech/ Patient Account Analysts (Former Employee) – Houston, TX – May 25, 2016
• Scheduling and Canceling appointments • Ensured billing accuracy and clean claim submission • Verification and electronic billing of insurance • Collections of outstanding charges, bad debts, and co-pays • Charge entry and hospital charges • Payment posting and reimbursements • Consulted with patients in hopes to negotiate a payment strategy • Experienced with electronic medical records • Insurance follow-up • Electronic Medical records
Health Services Representative (Current Employee) – Houston, TX – August 30, 2016
I actually really enjoy this job. The only reasons I would have for leaving are that I want normal hours, somehow the new employees get the better shifts even though current employees have been on a list for shift change. I think that would seriously be my only gripe. Its and excellent job, with excellent benefits and interesting people.
Ambulatory Service Representative II (Current Employee) – Katy, TX – July 5, 2016
I really enjoy working at KSC. No workplace is perfect, but this clinic sure has a lot of positive and good qualities. Respect and teamwork are number one when in regards to employees. Patient satisfaction is of utmost importance when it comes to the job performance. In the end, if the patients are happy then the employees are happy and its a good day in the clinic!
I love working here and for this company. Management works with you and really cares. Compensation is great to start but not spectacular. Advancement in my position is minimal but that's just the nature of pharmacy unless you have a Pharm D. Work environment is productive and friendly.
personal work space, healthcare, knowledge, excellent compnay to grow in
Soooooooo many rules of what not to do but there is no employee retention. People hate coming to this place and management knows it and they do not care. They are their own insurance company. They make too much money to care about their employees. They can never stay staffed, my own supervisor's supervisor told me that. Its a lot of drama everywhere with everyone. Managers and supervisors are messy and childish so of course the staff will be the same. Doctors know the environment but say and do nothing about it. Do yourself a favor do not work at this place. penny raises. pay is not competitive. what good is it to have benefits you can not use? they watch the timeclock for every punch, if you are late one minute clocking in, you are late. you get written up. you get written up for everything. you cant call in, even if you have a 104 fever, they dont care. you can be in a car accident, they dont care. nothing will make them care and it doesnt matter that you have worked there for years. they have a strict policy and the environment shows how unhappy employees are. the employees are told in orientation if you ever say anything bad about the company, you get fired or written up. they dont want people to know how bad their company really is.
no pros... well the benefits.
horrible management, drama, penny raises, pay is not competitive, no growth
ASR II (Current Employee) – Houston, TX – February 25, 2016
A typical work day started at 7:30 am...make coffee for patients and bring it to the waiting area then the day begun....start checking in patients, being that it is a Cancer Center it is high volume. I have learned a lot about cancer. Management is okay. The hardest part of the job was seeing your patients one morning and the next morning they could have passed away. The most enjoyable part is seeing the patients ring the bell after their last treatment of chemo or radiation.
Communicate well with others, co-workers. people person take full responsibility for work, get alone well with patients hard worker, and enjoys working with friendly natured people great management well organized Good company
Overall great work experience. Professional and productive environment. Scheduled appointments in coordination with physicians. Processed Co-Payments as well as explained insurance coverage. Updated patient demographic information. Checked in patients according to appointment times.
Registered Medical Assistant (Former Employee) – Pasadena, TX – July 30, 2016
This is a very great workplace all staff is amazing. very professional employees and the facilities are beautiful. There are so many clinics located all over the Houston area which is convenient for all patients.