A Culture of Low of Morale and Apathetic Management
Parts (Former Employee) – Orem, Utah – February 14, 2013
Typically, a day at Ken Garff is this: darned if you do, darned if you don't. No matter how hard you work and how much you try to do a good job, it is likely you will just get called on the carpet and chewed out. I personally witnessed a general manager screaming and verbally abusing employees in the parking lot and nothing was done about it. Lazy employees who tell managers what they want to hear are allowed to get away with anything while hard-workers who may point out issues are punished and marginalized. Management does not listen and does not care. As long as they can pass the blame onto employees and get their end-of-year bonuses, they will make no effort to improve things. The morale at the dealership I worked at was very low in all the departments and most employees seem to have given up and give the minimal effort necessary. About the only positive thing I can say about working there is that it beat flipping burgers or scrubbing toilets. Barely.