Front Desk Associate
Kentuck Knob - Chalk Hill, PA

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Summary
We are looking for someone with a sunny disposition, who is a multi tasker and a team player, energetic, good with people and organised.
The job is never boring and the day never long enough as there is always lots going on.

Responsibilities

  • Greet and check guests in as they enter the Visitor Center using established system
  • Assist guests while they are in the Gift Shop and make sales using the POS system
  • Ensure that all tours leave on time, with all guests and assigned tour guides
  • Make group tour reservations and bookings for the rental property as and when such requests are made (generally over the phone)
  • Straighten, re-stock, and clean the Visitor Center as needed
  • Answer questions from guests ranging from Kentuck Knob information to directions; assist them in the best possible manner
  • Receive merchandise and keep an eye on the shop inventory. (ie report when items are sold out)
  • Perform other tasks as needed. They are, from time to time driving the shuttle bus and assisting in the cafĂ© or middle register
  • Close out register each night and sweep and mop floors of the Visitor Center

Expectations

  • Acquire basic knowledge about Kentuck Knob, the grounds, sculptures, and policies and be able to answer questions
  • Become familiar with all Gift Shop inventory; particularly the FLW and Kentuck Knob items that are stocked
  • Interact with guests in a pleasant and friendly manner at all times
  • Keep front desk organized and free of clutter
  • Maintain a professional appearance and comply with the dress code
  • Attend training sessions and staff meetings

Qualifications

  • At least six months verifiable work experience in a similar field
  • Ability to operate the POS system
  • Strong ability to multi-task , follow instructions and have a friendly disposition

Indeed - 5 months ago - save job - block
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About this company
Kentuck Knob is a Frank Lloyd Wright designed house that is open for tours.