The clinic I work in has a great staff, but Kessler as a company leaves a lot to be desired.
Advanced Office Administrator (Current Employee) – Freehold, NJ – August 7, 2012
I have been at Kessler for four years now. When I first started, it was a privately held company. I was very happy there. They cared about you as an individual and there were plenty of bonuses and over-time to be had. Once they went public, everything changed. Now I'm just a number and it's all about the bottom line
The patient care is still second to none. I would highly recommend them to anyone needing physical therapy. However, as an employer they leave a lot to be desired.
The hardest part of my job would be scheduling. The clientele in my area are very demanding and since it has become all about the numbers, it is very hard to make a schedule that the therapists can handle.
A typical day at work starts at 7am and ends at 8pm on Monday and Wednesday. I take care of all aspects of the front office. I verify insurance, obtain and track authorizations, answer the phone, make the schedule, make coffee, file, fax, enter the billing, collect the co-pays, reconcile the co-pays at the end of the day, go to the bank to make the deposit, call insurance on billing issues, plus anything else that is needed.
I have learned a lot at Kessler in terms of insurance and billing.
The most enjoyable part of my job would have to be my team in the clinic. We laugh all day and always try to keep the atmosphere light for the patients.
no breaks, low pay, bad benefits