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KEY BANK
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190 reviews

KEY BANK Employer Reviews

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Fabulous company to work for
Supervisor, Support/Encoding Specialist (Former Employee), Tacoma, WADecember 14, 2014
Pros: pay, environment, people
Cons: no cons
Great company with integrity and high value for the employees. Management supportive in providing all the tools for success.
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fun place
Lead Teller/Assistant Manager (Former Employee), albany nyDecember 9, 2014
full time from 830am-4pm. teller is easy job. very demanding with sales even if you are a teller. loved the paid time off they give you with the holidays as well. pretty much a fun time but can be boring if your at a slow branch
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Introduced to the mortgage industry.
MORTGAGE PROCESSOR (Former Employee), Amherst, NYDecember 2, 2014
Pros: food day
Cons: winter drive
Hours 8-5, M-F. Learned a lot about the mortgage industry. Management was good to work for. Co-workers were a lot of fun to work with. Hardest part was learning the government loans. Most enjoyable was the interaction with internal and external customers.
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Indoor cozy environment
Teller (Current Employee), Monsey, NYNovember 19, 2014
Pros: banking hours (9-5) and bank holidays
Cons: gets boring quickly, odors linger in a building with no windows.
A day in the life essentially consists of counting all moneys thoroughly and efficiently. I handle customer transactions and complications in person and via phone. I also ensure customer satisfaction with the products and services they are involved with. I can occasionally improve a clients services or aid them in investing for future endeavors.
I have – more... learned to be very meticulous and pay very close attention to detail when verifying authenticity of documents as well as protecting the branch against fraud. Management has been very helpful and supportive throughout my orientation and development. The hardest part of the job is not to be intimidated by customers. It is important to verify who is in front of you and that they are the owner or signer on the account. The most enjoyable part of the job is helping people. Being able to aid someone in their payments to make their life easier or solve a problem for them they otherwise could not is very rewarding. – less
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Each day a new place!
Teller - Floater (Former Employee), OhioNovember 10, 2014
Pros: traveling to different sites, expenses paid for gasoline.
Cons: had to balance before and after each day.
As a floater I traveled each day to a different bank and like the idea of doing that. New people, new experience. As I got use to going to the different banks, I enjoyed the contact with employees and had made many meaningful relationships with the bank.
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Friendly environment to work in. Handful of career opportunities.
CUSTOMER SERVICE LEAD (Former Employee), Seattle, WANovember 9, 2014
Typical 9-5 job. Hardest part about working in customer service is dealing with clientele finances.
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Micro Managed to exhaustion.
O&P & Assistant, VP Business Relationship Manager (Former Employee), Seattle, WAOctober 30, 2014
Instant burn out. Twice daily calls of shame. Could not keep up with cost of living. Upper Management bullied staff.
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Decent entry level banking
Banking Specialist (Former Employee), Amherst, NYOctober 23, 2014
Pros: excellent management, decent pay
Cons: spent all day taking calls which was pretty miserable, limited room for advancement, outdated and poor computer systems.
Worked as a banking specialist resolving customers issues and offering/selling bank products. Spent all day on phone, good amount of customers upset and unpleasant convos. Management was very kind and understanding. Poor computer systems made day more difficult.
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Focused on Sales and Service
Lead Teller (Former Employee), Eagle, IDOctober 23, 2014
Adhere to policies and procedures for banking industry. Build and maintain client relationships. Consumer and business lending.
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Five years of Banking experience
Client Service Manager (Former Employee), Seattle, WAOctober 20, 2014
Pros: downtown location, great co-workers, great clients
Worked in retail banking environment with the typical 9-5 hours. Started off as a teller for a year and a half, then promoted to Client Service Manager (CSM). While a CSM, trained and coached multiple tellers who were my direct reports. Spent almost 5 years at 3 different locations and took away a lot of knowledge from each branch. I enjoyed working – more... with clients everyday and expanding those relationships. – less
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Branch work enviornment was restrictive
Relationship Manager (Former Employee), Vancouver, WAOctober 20, 2014
I worked there too long ago to say anything about this company at this time.
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Reliable Bank
Customer Service Rep/Sales (Former Employee), Amherst, NYOctober 16, 2014
Pros: the pros with company is they are very efficient, organized and helpful with the training program
Cons: the cons were nothing worth discussing
My typical day was taking inbound calls at a call center. Excellent Service is the only service.There were good knowledgible co-workers. The hardes thing of this position was doing the same thing day after day. The most enjoyable part of this job was being able to help people.
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Very thankful to Key Bank. They recognize performance and care about their customers and employees
Lending Manager (Former Employee), Parsippany, NJOctober 12, 2014
The parent company to Champion Mortgage, Key Bank was a wonderful place to work at. The support from your partners were second to none.
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Great work enviroment
Data Entry Specialist Wholesale Lockbox (Former Employee), CincinnatiOctober 8, 2014
I enjoyed my time at working here. Everyone was friendly and helpful.
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Temporary postition
Contractor (Former Employee), Akron, OHOctober 2, 2014
It was just a temporary position the company I worked at was fine.
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Great
Customer Service (Former Employee), Amherst New YorkSeptember 27, 2014
Pros: they did special thing for there employees
Cons: no cons
My typical day was to inform a customer of a new product that the bank would that would help them I have had many years experience
with working with customers and I learned that you can try to please them but it does not work all the time. Management was great. Co Workers were great. No Hard part just be yourself and always have a smile in your voice. – more... The best part of the job is that I know I did my best for the customer. – less
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A typical day,banking transactions and always greeting people and meeting new people
TELLER (Former Employee), Springvale, MESeptember 27, 2014
Pros: meeting new people
Cons: cannot think of anything .
A typical day cashing checks,opening accounts,and other services to the customers. I learned how to do loans, and was always offered other opportunities to learn more.The manager was very difficult to be around,but the other co-workers were always very helpful and willing to pitch in to get a job done. I cannot think of any part of the job that was – more... difficult,but the best part of the job was getting to meet new people all the time. – less
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Great Company
Centralized Cash Specialist II (Current Employee), Brooklyn, OHSeptember 11, 2014
Great Job - great people - free parking - comfortable work place. Very diversified
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Likeable people and systems.
Teller (Former Employee), Golden, COAugust 26, 2014
I liked the laid back people and good banking systems. Would work there again.
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Janitorial Services
Volunteer (Former Employee), Indianapolis, INAugust 19, 2014
A typical day at work I was doing mopping, sweeping, cleaning toilets, cleaning mirrors, basically any Janitor service you would need.
I learned these tasks while I was on the job.
My coworkers we're great they always came to me for help.
The most enjoyable part of the job was just having the position I love doing it.

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