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KeyBank
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55 reviews

KeyBank Employer Reviews

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Good company. Commercial lending focus in Kansas City.
Underwriter (Former Employee), Kansas City, MO – May 17, 2013
Enjoyed working for Keybank. Great co-workers and enjoyable work environment.
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No comments
Assistant Manager/Client Service Manager (Current Employee), Rochester, NY – May 9, 2013
Good place to work. Working with the public and helping with financial needs is fulfilling.
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Good environment...
PRIVATE BANKER-CUSTOMER SERVICE (Former Employee), Brooklyn, OH – April 28, 2013
Good place to work. A good team environment. Took phone calls from clients, and ensured that their transactions were processed. Worked with management on a daily basis.
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Unpredictable
Loan Processor/ Jr. Underwriting (Former Employee), San Francisco, CA – April 24, 2013
Pros: training, independence
Cons: office closed without our knowledge
great introduction to commercial underwriting. I loved the training. Unfortunately the office was a satellite office that was no longer needed in the California area.
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Good company
Client Service Manger (Current Employee), Tacoma – April 14, 2013
Pros: advancement
Cons: can be demanding
Good company to work for to develop growth and skills. Challenging at times but still a good company to work for overall.
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KeyBank Branch Manager
Key Center Manager III (Former Employee), washington state – April 5, 2013
Pros: small local style bank but with all of the "big boy" toys of wells, chase, etc
Cons: no onboarding - on the job training only
KeyBank allows you a great work/life balance and good compensation. You learn to team with other lines of businesses and earn licenses such as series 6, 63. The company is very career oriented and provides a lot of opportunity to grow your career and work in diverse settings.

The only negative is the lack of an onboarding program, so the first few – more... months can be stressful. – less
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Work with clients both current and prospects to find financial solutions to meet their needs
Customer Service Manager (Current Employee), 11622 N Michigan Rd, Zionsville, IN 46077 – April 4, 2013
Pros: the bank gives a lot of paid time off
Cons: i work at a bank with staffing challenges.
I am in charge of many compliance regulations such as holding meetings, filing and manage inventory. I work with co-workers to help meet monthly goals, as well as met my own. Cold calls to bring in business and follow up to current clients.
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Drive for Revenue at all cost
Key Community Bank (Former Employee), NW Region – March 27, 2013
Pros: employee benefits
Cons: lack of support to accomplish unrealistic goals for most, bullinging, unfair treatment through performance plans for employees, lack of required coaching, constant change, complex work environment.
Key use to live by their values of Teamwork, Respect, Accountability, Integrity and Leadership. Employees and client Relationships USE to be a priority. All seems to have been lost in the desperate need to Drive Revenue. Change was constant and big change is coming again as they continue to figure out how to do it right.
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Strong financial company
Vault Teller (Current Employee), Centennial, CO – March 27, 2013
As the only full time teller my typical day consists of processing night drop, servicing the ATM balancing the vault daily and provivding excellent customer service. I work well with the other teller as well as the bankers and management staff. The only reason I am currently looking for other employment is Key is going through restructuring and I may – more... not have a job when all is said and done. – less
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The work experience was like a merry-go-round.
Floor Plan Auditor (Former Employee), Cleveland, OH – March 13, 2013
Pros: people
Cons: communication
The most enjoyable part of the job was the relationships I encountered throughout my career at KeyBank. I truly enjoyed all the people I meet and had to work with.
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Enjoyed my time at KeyCorp
Senior Corporate Receptionist (Former Employee), Albany, New York – February 15, 2013
Pros: always busy, one of the best management teams, whether negitive or positive always received feed back from supervisors
Cons: job moved to cleveland
Really enjoyed the diversity of the job. Worked close with the Telecommunication department.
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Nice place to work with lots of benefits
Teller (Former Employee), Milford, OH – February 6, 2013
Pros: holidays, vacation, sick days
Became a nice friendly place to work, location was nice and easy accessible, customers nice, management helped when busy, easy drive thru
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Great
Sales Manager (Current Employee), Syracuse NY – January 28, 2013
typically doing outside calls at least 100 cold calls a week
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Great People
Assistant Manager (Former Employee), Tacoma, WA – January 22, 2013
Pros: great culture
Cons: limited advancement
Great place to work. The only reason I left is bc I wasn't in a sales role and that left very limited room for advancement
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Money handeling, trust worthy and honest
Teller (Former Employee), Utah – January 17, 2013
KeyBank could have been my job career choice, their highly motivated staff takes the time to make sure you are hitting your goals, and works with the most respected companies.
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Challenging
Mortgage Loan Officer (Former Employee), Elkhart, IN – January 6, 2013
Cons: they have adopted the chase bank model
KeyBank Mortgage uses an outside third party processing company making them really nothing more than a broker.
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KeyBank is a good employer, with good pay, benefits, and chances for advancement.
Teller/ Lead Teller (Former Employee), Goshen, IN – January 6, 2013
Pros: abundant on-line self-training courses to help you do your job.
Cons: putting sales above customer service.
I enjoyed the great diversity my job allowed me. It was never the same on any given day. I learned excellent customer service skills, and how to use a variety of bank systems to accomplish tasks and better do my job. I always had very good relationships with my co-workers, and enjoyed coming to work. The hardest part of my job would have been not being – more... able to trust everyone. The most enjoyable part of my job was getting to know the clients and being able to help them with their service issues. – less
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Customer focused company
Bank Teller (Former Employee), Columbus, OH – January 3, 2013
Key Bank is very customer focused and tried to look out for the clients best interests. Co-workers were nice and easy to get along with.
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Productive high volume work
Lockbox Specialist (Former Employee), Cleveland, OH – December 27, 2012
Pros: excellent work environment
Cons: very short lunch and exceptionally high production required
High productive work, very long hours. The work area was very isolating and quiet. Very little interaction with co-workers
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Enjoyed working here
KeyCenter Manager (Former Employee), Grosse Pointe, MI – December 20, 2012
A typical day included processing new accounts, processing deposits, reviewing account, calling account holders, visiting other local business in the area. Maintain cash limits/cash control, ensure ATM replenished and balanced.
Management was helpful and co workers were easy to work with.
The hardest part was the lack of some features like a drive-thru – more... window. Most enjoyable is the staff get-together functions. – less
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About KeyBank

Financial services giant KeyCorp unlocks its customers' monetary potential. With a focus on retail operations, flagship subsidiary – Read more