KeyCorp Employee Reviews

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Great place to work
Technology Analyst III (Former Employee) –  Cleveland, OHSeptember 24, 2016
They care about employees. Good benefits, good balance between work and home life, salaries commensurate with experience.
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A typical Work Day
Manager (Former Employee) –  Salem, ORAugust 19, 2015
This company is all about the numbers, not a supportive work environment. Beware of this bank and it's executive management. Extreme amount of politics and red tape to the point nothing can get done.
Pros
None
Cons
All
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Progressive company
HR Client Service Specialist (Former Employee) –  Brooklyn, OHFebruary 9, 2015
Leading edge organization that provides a great work environment and benefits to the employees. Stylish office decor, current software applications and great management makes KeyBank a wonderful place to work. That is why so many people stay until they retire.
Pros
pto, tuition reimbursement, insurance
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Fun place to work, no place for advancement.
Human Resources Specialist (Former Employee) –  Brooklyn, OHAugust 20, 2014
Learned a lot about benefits administration and human resources, however, there are no opportunities for advancement. The employees are fun, but Key allows employees to goof off quite a bit.
Pros
enjoyable environment
Cons
non-supportive management
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Job Summary
Portfolio QA/Test Manager (Current Employee) –  Brooklyn, OhioMay 9, 2014
As an IT manager, I am responsible for FTE and Vendor Resources assigned to our organization in order to improve quality across the project engagements.
I âm also responsible for process improvement, training, and implementation of our standards, reporting, and overall maturity of our engagements. In addition to resource & process management I also support and anchor our forecasting models as well as supporting our vendors in their KPI and SLA measurements.
Pros
life/work balance, benefits
Cons
strategic directions changes impacting tactical approaches
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High work/life balance with excellent culture.
Vice President and Operations Manager (Former Employee) –  Charlotte, NCApril 9, 2014
Managed line of business with a national footprint. Calling on B2B clients completing home improvement financing contracts.
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Poor Management-Focus not on customers-lacking a lot
Manager (Former Employee) –  VermontJanuary 18, 2014
Best part of the job- customers!
Support is available via an 800#- but there are plenty of resources available....which you need, because in my experience, nobody really knew their jobs (unfortunate.) I had to call the 800# a lot- but that support was great. There is 1 trainer that covers New England, so, although training is available- the classes are not held very often. However, the trainer is WONDERFUL- knows her stuff-and an all around, nice, patient and terrific lady. If you google KeyBank- you will find many former (and some existing) employees who talk about the lac of communication, and how an "open door" policy is used- but do not be fooled- it is NOT. After you google Key- and there are some positive things- look at the turnover at the branch you apply to. My branch had serious turnover. There is a reason for that. Sad, because, with better management, it would be much better. Also- focus is on sales- not doing the right thing with customers (like spending time with them to ensure they are using the proper accounts,etc..and are getting the benefits they earn- )
Pros
mediocre benefits, 800# support, although 1 trainer in n.e.-she is great
Cons
poor management, rushed when trying to help customers properly, no focus on community, unethical behavior overlooked by hr
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Productive workplace with friendly co-workers
Intern (Former Employee) –  Cleveland, OHJanuary 2, 2014
Great place to work for any student. While the work is difficult, it is also quite rewarding and allows one to learn a significant amount.
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KeyBank's culture, benefit's and opportunities were excellent.
Vice President and Operations Manager (Former Employee) –  Charlotte, NCDecember 4, 2013
KeyBank's culture, benefit's and opportunities were excellent.
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Great work place
Sales Rep (Former Employee) –  Brooklyn, OHOctober 9, 2013
awesome work place love the atmosphere I believe they took care of there employees.
Pros
ok 401k health and dental are on par for company of this size.
Cons
none tha i can think of
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Great work life balance.
Vice President and Operations Manager (Former Employee) –  Charlotte, NCAugust 26, 2013
The company was great and I helped create he growth we enjoyed. By managing operations and traveling with sales I could utilize the input from our clients and develop quicker, more production solutions to customer service issues.
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Call center
Adjuster II (Former Employee) –  Auburn, WAJuly 12, 2013
Collected past due automobile payments using a dialer system. Skip traced and issued vehicles out for repossession
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great experience
Financial Analyst (Former Employee) –  Cleveland OhioApril 13, 2013
I enjoyed working for Key, it was a great place to work. The people really helped each other.
Pros
they would make sure you recieved the training you needed to perform your job
Cons
long work days
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Na
Licensed Relationship Manager (Current Employee) –  Mayfield, OHFebruary 12, 2013
• Monthly preparation of client financial reports for analysis of actual results as compared to forecast, plan and previous year.
• Provide detailed client solutions through analysis, consultation and review of current and changing financial goals through process improvement plans.
• Month-end consolidation of sales plans versus Month-To-Date, Year-To-Date and Last-Year-To-Date.
• Quarterly responsibilities to compile and publish profitability reports.
• Baseline financial forecasts for customers according to industry trends and needs analysis.
• Share forecasted client and financial outlook during bi-weekly management meeting presentations.
• Establish and expand existing relationships by proactively reviewing company book of business, utilizing development model.
• Successfully ensure meeting and exceeding branch financial goals.
• Continuously grow and manage a profitable book of business to achieve team and corporate goals.
• Develop and sustain strong partnerships with district leadership team.
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Great company to work for
Analyst III - Investment Due Diligence (Former Employee) –  Cleveland, Ohio (Tiedeman Campus)January 14, 2013
I thoroughly enjoyed working for Key. The management staff (including senior level management) went above and beyond my expectations when I wanted to go back to school. They worked with my scheduling and were very understanding and supportive of my goals.
Pros
coffee shop located on the campus (tiedeman), work/life balance, full benefits, matching 401k, free parking (tiedeman)
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Productive Company
General Accountant (Former Employee) –  Buffalo, NYJanuary 13, 2013
Good Company, their systems at the time were not up to standard.
Pros
big and stable
Cons
not great corporate culture
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Dedicated Associates
VP Manager - IT Buseinss Optimization (Current Employee) –  Cleveland, OHOctober 1, 2012
Dedicated Associates, very flexable work schedule, fair compensation, greate benefits
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great place to work
Online Banking Tech Support (Former Employee) –  Tacoma WaSeptember 15, 2012
KeyCorp was a great place to work I stayed with them till the end when they closed there call center
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IBM and LMC offered opportunities to incorporate Lean Events to support increased capacity and business growth.
Northeast Business Trainer (Former Employee) –  Burlington, VTApril 30, 2012
Working with KeyBank offered opportunities to train Leadership courses and enhance the On-boarding process for new employees. The Leadership supported ideas from Management and Teller staff to create new banking experiences for customers.
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IT Business Analyst
IT Business Analyst (Former Employee) –  Albany, NYMarch 26, 2012
Elicit requirements using interviews, document an
alysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details.
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), iii. Use Cases, GUI, Screen and Interface designs)
.Successfully engage in multiple initiatives simultaneously
Work independently with users to define concepts and under direction of project managers
Drive and challenge business units on their assumptions of how they will successfully execute their plans
Conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
Develop requirements specifications according to standard templates..
Collaborate with developers and subject matter experts.
Liaison between the business units, technology teams and support teams.
Rotating member of production support team.
Primary support on financial systems.
Pros
good benefits, great people, opportunity for advancement
Cons
in-experienced management team
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Overall rating

3.7
Based on 21 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.7
Job Security/Advancement
3.1
Management
3.0
Culture
3.4